Apprentice Business Administrator- Supporting The Real Estate Team

About the role

🚀 Launch Your Career in Real Estate! 🏡

Are you a driven, positive, and people-savvy individual eager to dive into the dynamic world of real estate? We're looking for someone mature, self-assured, and passionate about making a difference, especially within social housing and local authority partnerships. ✨

If you're organised, meet deadlines like a pro, and have a knack for excellent customer service, this is your chance to shine! We're ready to teach you all the technical skills you need to succeed. All you need is a great outlook, a hunger to learn, and a desire to grow. 🌱

What you'll be doing:

• Guiding clients smoothly through the letting process. 🤝
• Providing expert advice and support. 💡
• Answering customer questions with top-notch service. 📞
• Helping clients with maintenance needs and coordinating with contractors. 🛠️
• Processing payments to contractors. 💰
• Reviewing tenant applications and conducting credit/reference checks. 🧐
• Managing Assured Shorthold Tenancies (ASTs) and renewals. 📄
• Onboarding on council systems and communicating with local authorities. 💻
• Handling pre-tenancy and post-tenancy tasks, including billing. 🧾
• Supporting clients and senior staff during tenant-landlord negotiations. 🗣️
• Keeping crucial certifications up-to-date (Gas, EPC, Electric, Fire Risk Assessments). 🔥⚡️
• Managing licence applications and renewals. 🚦
• Handling general administrative and customer service duties to ensure everyone's happy and the process runs seamlessly. 😊

Ready to kickstart your career? Apply now! 👇

Key responsibilities

• Providing comprehensive customer service and guidance to clients.
• Coordinating maintenance activities, instructing contractors, and managing payments.
• Assisting with tenant application assessments and reference checks.
• Managing leases, pre- and post-tenancy processes, and renewals.
• Performing general administrative duties, including system onboarding and billing.