Apprentice Service Administrator And Receptionist

About the role

Apprentice Administrator 🚀

Join the Trucksafe Commercials team in Stallingborough as our new Apprentice Administrator! 🚚 We're a leading commercial vehicle service, maintenance, and repair center, and we need YOU to help us keep things running like a well-oiled machine.

This isn't just about filing papers; you'll be the backbone of our professional services, directly interacting with our clients and ensuring seamless operations. We're committed to your growth, offering full training and mentorship to help you master our processes and internal systems. 📚

What You'll Be Doing:

• Client Communication: Be the friendly voice and face of Trucksafe, handling client enquiries via phone and email, and assisting with bookings. 📞📧
• Data Management: Accurately enter data, update client and workshop records, and ensure all information is stored securely. 📂
• Parts & Logistics: Help with parts orders and assist in scheduling jobs and planning our workshop team's workload. 🔧
• System Savvy: Get hands-on experience with essential tools like Sage, Microsoft Excel, and Outlook, plus our specialized booking and parts ordering software. 💻
• Financial Flows: Create, update, and follow up on invoices. 💰
• Customer Excellence: Provide outstanding customer service to everyone who connects with us. ⭐
• Career Development: Actively participate in learning activities to build your skills and advance your career. 📈
• General Support: Undertake general administration and help keep our workspace tidy. ✨

We're Looking For Someone Who:

• Is eager to learn and develop new skills.
• Has strong communication abilities.
• Is organized and detail-oriented.
• Is comfortable working with computers and software.
• Has a positive attitude and a passion for providing great service.

If you're ready to kickstart your career in a dynamic environment and be a vital part of our success, apply now! 🚀

Key responsibilities

• Assisting clients with bookings and enquiries via telephone and email
• Performing data entry and updating client and workshop records
• Creating, updating, and following-up invoices
• Assisting with job scheduling and work calendar planning
• Providing general administrative support and housekeeping

Entry requirements

GCSE in: (English (grade GCSE grade 4/C or equivalent), Maths (grade GCSE grade 4/C or equivalent))