Apprentice Team Leader

About the role

🌟 Apprentice Team Leader – Hungry Horse! 🌟

Ready to step up and lead the charge at a place that's all about good times and great value? Hungry Horse is looking for passionate, customer-obsessed individuals like you to join our crew as an Apprentice Team Leader. If you’ve got the drive to motivate and a knack for making every customer feel like a VIP, this role is your launchpad! 🚀

What You'll Be Doing:

• Be the heartbeat of our front-of-house team, using your awesome motivational skills to ensure everyone's on point. ✨
• Make sure our guests get a truly 5-star experience, every single visit. 🌟
• Get creative! Help organise and run events like quizzes and music nights that bring our community together. 🎶
• Step in for management when needed, tackling any challenges head-on and keeping things running smoothly. 🤝
• Ensure the bar area is always safe, spotless, and ready for action. 🧼

What You'll Bring to the Table:

• An eagle eye for detail – from a perfectly poured pint to a welcoming smile. 👀
• Be the ultimate role model, showing your team how to deliver killer service and warm welcomes. 😊
• Think fast and adapt like a ninja! Busy shifts are your playground. 🤸
• A can-do attitude and a genuine team spirit. Let’s crush it together! 💪

What's In It For You (The Perks!):

• Sweet Discounts: 33% off food & drink for you, and 15% for your loved ones across all our brands! 🍔🍻
• Well-being Support: Free access to our Employee Assistance Program for mental health, financial, and legal advice. You're important! 💚
• Family Friendly: Enhanced, supportive maternity and paternity policies. 👨‍👩‍👧‍👦
• Getaway Deals: 50% off food & drink at Greene King Inns and hotels for you, and 25% for loved ones. Mini-breaks sorted! ✈️
• Referral Bonus: Earn up to £1,500 for recommending a friend who joins the team! 💰
• Wagestream: Access your earned wages before payday for those unexpected moments. 💸
• Retail Perks: Score discounts at places like Superdrug and Three Mobile! 📱🛍️

Your Apprenticeship Journey:

• No boring college classes! Your training is all on-the-job, with support from a dedicated Lifetime Learner Coach (virtual and in-person check-ins) and an in-house mentor. 👩‍🏫
• Gain valuable Functional Skills in English and Maths (if needed). 📚
• Regular reviews every 12 weeks to track your progress and celebrate your wins! 🎉

Our Vibe: We’re all about creating spaces where everyone feels welcome, safe, and like they belong. Inclusion is our superpower! 💖

Key responsibilities

• Lead front of house teams.
• Provide customers with a heartfelt and memorable experience.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during a busy shift.
• Ensure the bar is safe, legal, and clean, and resolve issues promptly.