Business Support Administrator Apprentice

About the role

Office Administrator 🏢 | Kickstart Your Career! ✨

Are you ready to dive into a fast-paced office environment and gain some seriously valuable skills? We're looking for motivated individuals to help keep our busy office running smoothly. This is your chance to build a solid foundation for your future! 🚀

What you'll be doing:

• Becoming a pro at the day-to-day operations of a buzzing office. 📈
• Leveling up your customer service game by chatting with and helping out our clients. 🗣️
• Mastering the art of answering and handling phone calls like a champ – professional and always helpful! 📞
• Being the go-to for administrative tasks: keeping things filed, organised, and generally on point. 📂
• Conquering your inbox: creating, replying to, and managing emails like a boss. ✉️
• Ensuring every client interaction is top-notch, friendly, and professional. 😄
• Gaining awesome insights into the Wills and Probate world and the services we offer. 🧠

What you'll gain:

• Real-world office experience that looks great on your resume. 💯
• Invaluable customer service and communication skills. 🏆
• A deep understanding of the legal services industry. 🌟
• The opportunity to be part of a supportive and dynamic team. 🎉

Key responsibilities

• Support the day-to-day running of a busy office environment
• Assist and communicate with clients, developing customer service skills
• Answer and deal with telephone calls in a professional and helpful manner
• Provide administrative support to the team, including filing, organising documents and completing general office tasks
• Create, respond to and manage emails effectively