Operational Change Administrator Apprentice

About the role

Facilities & Operations Support Assistant 🚀

Are you ready to dive into the world of facilities management and operational excellence? We're looking for a driven and organized individual to join our dynamic teams as a Facilities & Operations Support Assistant. This is your chance to gain hands-on experience and make a real impact!

What you'll be doing:

• Day-to-Day Dynamo: Provide essential administrative and operational support to our Facilities and Operational Change teams. Think smooth sailing for everyone! 🚢
• Digital Guardian: Keep our digital records, systems, and business information pristine and up-to-date. Accuracy is key! 🧠
• Onboarding Guru: Welcome new team members by guiding them through our electronic training portal and offering support. Help everyone get up to speed! 🤝
• Project Partner: Assist with exciting operational projects by gathering vital information, tracking milestones, and ensuring everything runs like clockwork. ⏰
• Process Pathfinder: Contribute to business analysis, map out existing processes, and identify smart ways to make things even better. Innovation welcome! ✨
• Client Champion: Help elevate our client journey and customer service by ensuring our processes are top-notch. Happy clients = happy us! 😊
• Team Player & Guide: Offer support and guidance to colleagues as we introduce new processes and procedures. We succeed together! 💪
• Reporting Rockstar: Assist with internal reporting by gathering data and creating accurate, insightful information for the business. Let's make informed decisions! 📊
• Collaboration King/Queen: Work hand-in-hand with colleagues across various teams, honing your communication, organization, and problem-solving superpowers. 🗣️

This role is a fantastic opportunity to learn, grow, and contribute in a supportive and engaging environment. If you're eager to get involved and develop valuable skills, we want to hear from you!

Key responsibilities

• Support day-to-day administrative and operational activities
• Maintain accurate digital records, systems, and business information
• Assist with onboarding new staff and providing training portal support
• Support operational projects by gathering information and tracking progress
• Assist with business analysis, process mapping, and identifying process improvements

Entry requirements

GCSE in: (English (grade 4/C), Maths (grade 4/C))