Telesales & Customer Service Level 2 Apprenticeship

About the role

Sales Development Representative 📞

Are you ready to jumpstart your career in sales and become a crucial part of our growing team? We're on the hunt for motivated individuals to connect with prospective customers over the phone, introduce them to our awesome services, and uncover exciting sales opportunities. 🚀

What you'll be doing:

• Making calls to potential clients to introduce our services and find sales leads. 📞
• Keeping our CRM system spic and span with accurate customer and prospect info. 📝
• Following up on leads from marketing campaigns and referrals to ensure no one slips through the cracks. ✨
• Building awesome relationships with both new and existing customers. 🤗
• Helping to prepare quotes and customer information packs. 📊
• Supporting our customer service team by handling client inquiries and requests. 🤝
• Keeping databases updated and logging all your communication like a champ. 💻
• Diving deep into the logistics and transport industry so you can chat confidently about what we offer. 🚚
• Crushing your individual and team targets! 💪

This is your chance to learn, grow, and make a real impact in the logistics and transport world. If you're a natural communicator with a drive to succeed, we want to hear from you! 🎉

Key responsibilities

• Contact prospective customers to identify sales opportunities
• Maintain accurate customer and prospect records
• Follow up enquiries and leads
• Build positive relationships with customers
• Assist with preparing quotations and supporting customer service