Bar And Waiting Apprenticeship

About the role

✨ Hospitality Apprentice - Bar & Waiting ✨

Ready to kickstart an awesome career in hospitality? 🎉 Join Mitchells & Butlers and become the friendly face our guests can't wait to see!

What you'll be doing:

• Welcoming guests with a smile 👋 and sharing the hottest specials and events.
• Becoming a menu guru 📖 and recommending your personal faves.
• Injecting your unique personality to make every guest's experience unforgettable! 💖
• Ensuring guests are loving their meals and sharing their awesome feedback.
• Serving up delicious food and drinks with speed and efficiency. 🚀
• Being a team player 💪 – we've got each other's backs!
• Keeping our vibe fresh and clean, front of house to the toilets. 🧼
• Jumping into all our training sessions and growing your skills. 🧠

The Legal Stuff:

• IMPORTANT: You must be 18 or over to apply for this role. This is due to the nature of the role involving alcohol sales and working within licensed premises, which is governed by specific laws. 📜

What's in it for you?

• No experience? No problem! We'll teach you everything you need to know. 👍
• Earn while you learn! You'll be working towards a Hospitality Team Member Level 2 Apprenticeship over 15 months. 🎓
• Work-based training: No boring lectures! You'll learn on the job with remote check-ins and an in-house mentor. 🤝
• Gain essential English & Maths Functional Skills if needed.
• Amazing Perks:
• Massive 33% discount across all M&B brands! 🍔
• 20% discount for your friends and family! 🧑‍🤝‍🧑
• Wagestream: Access your earned pay when you need it. 💸
• Opportunities for paid qualifications and career progression (think higher-level apprenticeships!). 📈
• Discounts on gym memberships! 🏋️‍♀️
• Epic Team Socials! 🥳
• Pension, paid holiday, high-street discounts, and even free shares! 🎁
• A free employee helpline for support when you need it. 📞

Pay:

• 16-20 year olds: £10.85 per hour
• 21+ year olds: £12.71 per hour

Join us at Mitchells & Butlers and be part of a supportive team that values you, lets you be yourself, and helps you create amazing moments for our guests. Let's make every guest feel truly welcome! ✨

Key responsibilities

• Offer a warm welcome and farewell to guests, communicating service information.
• Provide personalised recommendations and ensure guest satisfaction.
• Deliver fast and efficient service, handling guest queries and complaints professionally.
• Collaborate with the team to ensure outstanding service and support colleagues.
• Maintain cleanliness and adhere to all company policies, brand standards, and licensing laws.