Apprentice Team Leader
Basset Hound (Thingwall) · North West · CH61 1AS
About the role
Apprentice Team Leader 🤩
Ready to level up your leadership skills in a buzzing pub environment? Greene King is looking for enthusiastic individuals to join our team as Apprentice Team Leaders! If you’re all about bringing good vibes and creating unforgettable experiences for our customers, this is the gig for you. 🍻
As an Apprentice Team Leader, you’ll be the go-to person for our front-of-house crew. Your mission? To motivate your team, ensure everyone’s on top of their game, and help deliver that 5-star customer service we’re famous for. ✨ It’s not just about serving up delicious food and drinks; it’s about making our pubs the ultimate hangouts – think epic quizzes, live music nights, and creating connections that last. Our pubs are where friendships are forged, love stories begin, celebrations happen, and memories are made. We’re talking high-energy, upbeat spots serving quality food, local ales, and fine wines. Whether you’re a local or just passing through, our pubs are the perfect pit stop for a refreshing pint and a tasty meal in a warm, welcoming atmosphere. 💯
What you'll be doing:
- Making every customer’s visit a heartwarming and memorable one! ❤️
- Stepping up to support the management team and handling any situations that pop up. 🤝
- Keeping the team organised and everything running smoothly during busy shifts. 🚀
- Ensuring the bar is always safe, legal, and spotless, tackling any issues head-on. ✅
What you'll bring to the table:
- A sharp eye for detail – we’re talking pint-pouring perfection! 🍺
- You’ll be the ultimate role model, showing your team how to give amazing service and welcome everyone with a smile. 😊
- The ability to think fast and adapt to whatever the shift throws at you. 🤸
- A positive attitude and a knack for being a total team player. 🙌
Perks of the job:
- Sweet discounts: 33% off for you and 15% for your loved ones across all our brands. 😋
- Free Employee Assistance Program: Support for your mental health, well-being, finances, and legal matters. You matter! 🧠
- Family-friendly policies: Enhanced maternity and paternity leave. 👨👩👧👦
- Menopause-friendly workplace. 🌟
- Even more discounts: 50% off for you and 25% for your loved ones at Greene King Inns and hotels for awesome getaways. ✈️
- Refer a friend scheme: Earn up to £1,500 for bringing new talent to the team! 💰
- Wagestream: Access your earned wages early when you need them. 💸
- Retail discounts: Up to 30% off at Superdrug, great deals with Three Mobile, and loads more! 🛍️
Your Apprenticeship Journey:
- No need for college! This is a work-based apprenticeship with a mix of face-to-face sessions and remote calls with your Lifetime Learner Coach. You’ll also have a dedicated mentor in the pub. 🤓
- Gain valuable Functional Skills in English and Maths (if needed), with support tailored just for you. 📚
- Regular reviews every 12 weeks to keep you on track and celebrate your wins! 🎉
We’re all about creating places where everyone feels welcome, safe, and like they truly belong. Inclusion is at the heart of everything we do. We want to build a culture where everyone feels valued and can thrive. 💖
Key responsibilities
- Lead front of house teams
- Provide customers with a heartfelt and memorable experience
- Deputise for the management team and resolve any issues in their absence
- Help organise and coordinate the team during a busy shift
- Make sure the bar is always safe, legal, and clean