Administration Assistant Apprentice

About the role

Job Title: Office & Communications Assistant 📣

About Us: We're [Organization Name], a dynamic team focused on [briefly mention the organization's mission or impact if known, otherwise omit]. We're looking for a bright and organized individual to join us as an Office & Communications Assistant! This role is perfect for someone looking to gain hands-on experience in a professional environment and make a real contribution. 🌟

What You'll Be Doing:

• Reception & First Impressions:
• Be the friendly face and voice of our organization, providing a welcoming and efficient reception service. 👋
• Handle incoming calls, answer general questions, and take messages like a pro. 📞
• Keep our reception area looking sharp with up-to-date literature. 📚

• Admin & Office Support:
• Help us keep things running smoothly by providing administrative and clerical support. ✍️
• Manage and update our information systems, including databases. 💻
• Keep our filing systems in order – both physical and digital! 📂
• Become a whiz with office equipment like photocopiers and fax machines, and report any glitches. 🖨️

• Meetings & Governance Support:
• Join staff meetings and take clear, concise minutes. 📝
• Help prepare and send out meeting agendas and important documents to our Board members. ✉️
• Coordinate meeting logistics – dates, times, and arrangements. 🗓️
• Attend Board and committee meetings to capture key discussions, decisions, and action points. ✅
• Maintain an organized and secure archive of all meeting-related documents. 📦

• Confidentiality & Compliance:
• Handle all information with the utmost discretion and in line with data protection laws. 🤫
• Embrace our policies and procedures, especially regarding Equal Opportunities, Child Protection, and Health & Safety. 🛡️

• Team Player & Growth:
• Participate in relevant training to boost your skills. 🎓
• Join team meetings and supervision sessions to share ideas and grow. 🌱
• Be open to taking on other duties as needed to support the team. 💪

What We're Looking For:

• A keen interest in administration, communication, and office management.
• Excellent organizational and time management skills.
• Strong communication skills, both written and verbal.
• Proficiency with basic office software (e.g., Microsoft Office Suite).
• A proactive and positive attitude. 😊
• Ability to maintain confidentiality.

This is a fantastic opportunity to learn, develop, and become an integral part of our team! 🎉

Key responsibilities

• Provide reception service, directing incoming calls and responding to general enquiries.
• Provide administrative and clerical support to WBSC and its projects.
• Maintain effective information systems, including databases and filing systems.
• Use and carry out routine user maintenance on office equipment.
• Attend and record clear, accurate minutes at staff, Board, and committee meetings.

Entry requirements

GCSE in: (English (grade C/4 or above), Maths (grade C/4 or above))