Bar And Waiting Apprenticeship
Sand Brook Crown Carvery Rochdale · North West · OL11 1RY
About the role
Join the Stonehouse Pizza & Carvery crew! 👋 We're all about good times and great food, from slow-cooked roasts to epic stone-baked pizzas 🍕. If you're ready to jump into the action, we want YOU!
Age Requirement: You gotta be 18+ for this gig. We serve alcohol and have a licensed premises, so it's the law. 🔞
Your Role: You'll be the ultimate host, greeting guests with a smile 😊 and making sure they have a blast. As a waiter, waitress, or bartender, you'll be a menu guru, sharing your faves and creating unforgettable experiences. We want your personality to shine through so our guests can't wait to come back! ✨
What You'll Be Doing:
- Welcoming guests and guiding them through our awesome offerings.
- Giving personalised recommendations that hit the spot.
- Making our regulars feel extra special. 🌟
- Checking in to make sure everyone's having a delicious meal.
- Handling any questions or issues like a pro. 💯
- Teaming up with your squad for seamless service. 🤝
- Keeping our place looking sharp and clean. ✨
- Smashing those training goals and learning new skills. 📚
- Always sticking to our standards and the law.
No experience? No problem! We'll teach you everything you need to know. 🙌
Apprenticeship Perks:
You'll be working towards a Hospitality Team Member Level 2 Apprenticeship over 15 months. This is a full-time role where you'll learn the ropes, get a nationally recognised qualification, and help make amazing moments happen! 🚀
What's Included:
- Work-based training with a dedicated Learner Coach. 💻
- A workplace mentor to guide you. 🧑🏫
- Functional Skills in English and Maths (if needed). ✍️
- Regular feedback and reviews. 👍
Awesome Benefits:
- Massive 33% discount across ALL our brands. 🍔
- 20% discount for your friends and fam. 👨👩👧👦
- Wagestream: Access your earned pay early. 💰
- Paid qualifications to boost your career. 🎓
- Gym membership discounts. 🏋️♀️
- Team Socials: Work hard, play hard! 🎉
Don't wait! This vacancy might close early if we find the perfect fit. Apply now! ⏳
Key responsibilities
- Offer a warm welcome and farewell to guests, while effectively communicating the service cycle, our products and any special offers or events.
- Provide personalised recommendations that cater to the specific needs and preference of each guest.
- Provide a fast and efficient service and ensure any guest queries and complaints are handled promptly and professionally.
- Have open communication with the entire team to ensure the delivery of outstanding service, promoting a supportive atmosphere where you assist other team members whenever possible.
- Participate in all in-house training, e-learning and the completion of assigned learning modules.