Shipping And Sales Assistant Apprentice

About the role

🚀 Kickstart Your Career with a Global Business! 🚀

Join Conjoint Export Services as a Shipping & Sales Administrator Apprentice and dive headfirst into the exciting world of international trade! 🌍 Get hands-on experience in:

• 📦 International Shipping: Master the ins and outs of getting goods from A to B, anywhere in the world.
• 📄 Export Documentation: Become a wizard with all the essential paperwork.
• 📞 Sales Support & Customer Service: Connect with clients and keep things running smoothly.

Learn from a seriously experienced team with over 60 years of international trade know-how. 💯 Full training is provided every step of the way!

Your Mission, Should You Choose to Accept It:

Export Administration & Shipping 🚚:

• Help get packing lists ready (think carton contents, weights, dimensions).
• Receive, unpack, and check incoming goods to make sure they match orders.
• Pack and repack goods for both UK and export shipments.
• Make sure products are labelled correctly for their journey.
• Arrange for goods to be sent out and ensure all paperwork is on point.
• Coordinate collections from suppliers or work with freight forwarders.

Documentation Pro ✍️:

• Learn to prepare and process crucial export documents like:
• Commercial Invoices
• Packing Lists
• Certificates of Origin
• Bills of Lading & Airway Bills
• Double-check shipping documents for accuracy before they go out.
• Support your manager with documents needed for letters of credit.
• Keep super accurate records of all shipping and export activities.

Order Processing & Supplier Liaison 🤝:

• Verify purchase orders and supplier acknowledgements for accuracy.
• Enter and update order details in our company systems.
• Handle orders coming in over the phone.
• Be the go-to contact for suppliers, customers, freight forwarders, and overseas agents to keep orders moving.
• Keep an eye on delivery schedules and shipment statuses.
• Check supplier invoices and file documentation correctly.

Administration & Filing Rockstar 📂:

• Manage electronic and physical filing systems with precision.
• Upload and index emails, correspondence, and documents.
• Help with incoming and outgoing post and courier shipments.
• Ensure all records are up-to-date and follow company procedures.

Customer & Business Support Champion 🎉:

• Communicate professionally with everyone – customers, suppliers, and partners – via email and phone.
• Help get freight quotes and share shipping info with customers.
• Be the friendly face at the office, welcoming visitors and assisting with basic hospitality.

What We're Looking For:

• 🧠 Organised & Detail-Oriented: You notice the little things!
• 💡 Eager to Learn: You're ready to soak up new skills like a sponge.
• 🗣️ Confident Communicator: You can chat with all sorts of people.
• 💻 Tech Savvy (or willing to learn!): Comfortable with Microsoft Office and excited to master new software.
• 🤹 Master of Multitasking: You can juggle tasks and priorities like a pro.
• 💯 Reliable & Professional: You're committed to doing a great job.
• 📈 Intrigued by: International trade, logistics, or business administration.

Your Apprenticeship Journey:

You'll receive top-notch training covering:

• ✈️ International shipping and export procedures
• 📜 Documentation and customs requirements
• 💬 Customer service and business communication
• 🔗 Supply chain and logistics operations
• 🖱️ Business administration systems and software
• ✅ Compliance and quality procedures

This role is your chance to gain super broad experience across shipping, sales, and admin. As part of a smaller team, your contributions will truly matter! You'll get tailored in-house training, work alongside seasoned pros, and build essential admin, communication, and organisational skills. Let's do this! 💪

Key responsibilities

• Assist with export administration and shipping logistics.
• Prepare and process various export documentation.
• Process orders and liaise with suppliers, customers, and freight forwarders.
• Maintain electronic and physical filing systems and manage company documents.
• Provide professional customer and business support via email and telephone.

Skills