Apprentice Team Leader
Cotton Wheel (Aylesbury) · South East · HP19 9BF
About the role
Ready to level up your leadership game? ๐ Join the Cotton Wheel in Aylesbury as an Apprentice Team Leader with Hungry Horse! We're all about good times, great deals, and serving up epic experiences for our awesome customers. ๐ป๐
As a key player on our front-of-house dream team, you'll be the go-to for motivating your crew and ensuring every guest has a 5-star visit. โจ Think you've got the charisma to keep our bar running smoothly, the creativity to spice up our events (quizzes, anyone? ๐ถ), and the passion to make everyone feel welcome? This is your chance!
We're famous for our delicious food, buzzing atmosphere, epic sports viewings, and sun-drenched beer gardens. โ๏ธ Plus, with over 200 locations nationwide, you'll be joining a brand that knows how to feed the whole gang for less.
What you'll be doing:
- Creating unforgettable moments for our customers. ๐ฅฐ
- Stepping up to support the management team and tackle any issues. ๐ช
- Orchestrating awesome shifts and ensuring everything is on point. ๐ฏ
- Keeping our bar safe, legal, and spotless. ๐งผ
What you'll bring to the table:
- An eagle eye for detail โ from a perfectly poured pint to a spotless table. ๐ง
- Being a stellar role model, offering warm welcomes and top-notch service. ๐ค
- Quick thinking and the ability to go with the flow in a fast-paced environment. ๐
- A positive vibe and a genuine team spirit. ๐
What's in it for you?
- A sweet 33% discount on food and drink for you, and 15% for your mates! ๐ธ
- Support for your well-being with a free employee assistance program. ๐ง
- Generous maternity and paternity policies. ๐จโ๐ฉโ๐งโ๐ฆ
- Discounts on stays at Greene King Inns and hotels โ hello weekend getaways! โ๏ธ
- Earn up to ยฃ1,500 for referring a friend! ๐ค
- Access your wages early with Wagestream. ๐ฐ
- Exclusive retail discounts at Superdrug, Three Mobile, and more! ๐ฑ
Your Apprenticeship Journey:
- No boring lectures! Learn on the job with work-based training, face-to-face sessions, and regular check-ins with your dedicated Learner Coach. ๐ป
- Get a workplace mentor to guide you every step of the way. ๐
- Gain Functional Skills in English and Maths (if needed). ๐
- Regular reviews to celebrate your progress. ๐
We're all about building a culture where everyone feels welcome, valued, and can truly belong. ๐ Come make some magic with us at the Cotton Wheel!
*Hospitality Supervisor Apprenticeship - Food and Beverage L3*
Key responsibilities
- Provide customers with a heartfelt and memorable experience each and every time they visit
- Deputise for the management team and resolve any issues that arise in their absence
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible