Digital Support Technician Apprentice

About the role

Job Title: Printer & Photocopier Tech Whiz 🖨️✨

About the Role:

We're on the hunt for a sharp and motivated individual to join our crew as a Printer & Photocopier Technician. If you're someone who loves a good puzzle and enjoys making tech work like a dream, this is your chance to dive in! You'll be the go-to person for getting our printing and copying gear ship-shape. 🚀

What You'll Be Doing:

• Setup Superstar: Get new printers and photocopiers up and running, from unboxing to full configuration. 📦➡️💻
• Refurbishment Rockstar: Bring used machines back to life, prepping them for their next adventure in the world. 🛠️🌟
• Firmware & Data Master: Keep devices up-to-date with the latest firmware and load essential client data. 💾🆙
• Diagnostic Detective: Perform thorough checks and diagnostics to ensure all newly set up and refurbished devices are performing at their peak. 🕵️‍♂️✅
• Installation Assistant: Lend a hand with installs when needed, learning the ropes and contributing to team success. 🤝
• Schedule Navigator: Work from a dynamic schedule database to make sure all your tasks are completed on time, every time. 🗓️🎯

Who You Are:

• You have a keen eye for detail and a knack for problem-solving. 🤔💡
• You're organized and can manage your time effectively. ⏰
• You're a team player and happy to pitch in where needed. 🙌
• You're eager to learn and grow in a tech-focused environment. 🌱🧠

Key responsibilities

• Set up and configure new printers/photocopiers
• Refurbish used printers/photocopiers for re-sale
• Update firmware and install client data into devices
• Run checks and diagnostics on devices
• Assist on installations as required