Level 3 Business Administration Apprenticeship

About the role

Job Title: Frontline Support & Admissions Assistant 🌟

Are you ready to be the first point of contact and make a real impact? We're looking for enthusiastic individuals to join our team and deliver exceptional service!

What you'll be doing:

• Be the Voice & Face of Our Organization: Handle incoming calls, emails, and letters, providing friendly and efficient support to everyone who reaches out. 📞📧
• Keep Things Organized: Meticulously maintain our records, ensuring everything is up-to-date and easily accessible. 📚
• Process Important Applications: Manage admissions and financial support applications with accuracy and care. ✅
• Deliver Top-Notch Service: Be the go-to person for our internal and external customers, ensuring they have a positive experience. ✨
• Support Our Learners: Assist with the administration of learner disciplinary processes, working collaboratively with colleagues, learners, parents/carers, and external parties as needed. 🤝

What we're looking for:

• Excellent communication and interpersonal skills.
• A keen eye for detail and strong organizational abilities.
• A proactive and customer-focused attitude.
• Ability to work effectively as part of a team.

Join us and be a crucial part of our vibrant community! 🚀

Key responsibilities

• Undertaking reception and switchboard duties
• Dealing with queries via phone, email and letter
• Maintaining records
• Processing admissions and financial support applications
• Delivering a high quality front line service to internal and external customers