Apprentice Team Leader

About the role

Apprentice Team Leader 🚀 | Become a Local Legend!

Ready to level up your leadership skills and be the heart of a buzzing community pub? ❤️ We're on the lookout for awesome Apprentice Team Leaders who are bursting with passion for amazing customer experiences. If you’ve got the drive to motivate a team and make every guest feel like a VIP, this is your chance! ✨

What You'll Be Doing:

• Customer Champion: Create unforgettable moments for every customer, every single time they walk through the door. 🌟
• Right-Hand Person: Step up and support the management team, tackling any challenges that pop up during shifts. 💪
• Smooth Operator: Keep the team in sync and ensure shifts run like a dream, even when things get hectic. ⏱️
• Safety First: Maintain a bar that's safe, legal, and spotless. Spot issues and sort them out pronto! 🧼✅

What You'll Bring to the Table:

• Eagle Eye: Obsessed with detail? You'll make sure every drink is poured to perfection. 🍻
• Service Star: Be the ultimate role model, showing your team how to deliver top-notch service and a genuinely warm welcome. 👋
• Quick Thinker: Adapt and overcome! You can handle anything a busy shift throws at you. 🧠
• Positive Vibes: Bring your A-game with a can-do attitude and a team-player spirit. 😊

Perks & Benefits You'll Love:

• Awesome Discounts: 33% off food and drink for you, 15% for your loved ones. Cheers to that! 🥂 Plus, 50% off stays at our Inns and hotels for you and 25% for your loved ones. Weekend getaway, anyone? 🏨
• Support System: Free employee assistance program for your mental health, wellbeing, finances, and legal needs. We’ve got your back. 🤝
• Referral Bonus: Know someone awesome? Refer them and potentially earn up to £1,500! 💰
• Wagestream: Access your earned wages before payday. Life happens, we get it. 💸
• Retail Rewards: Score up to 30% off at Superdrug and exclusive discounts with Three Mobile. 🛍️📱

Your Apprenticeship Journey:

• Work-Based Learning: No boring lectures! Our apprenticeships are all about hands-on training, with regular catch-ups from your dedicated Learner Coach and a mentor right here on site. 🧑‍🏫
• Essential Skills: Boost your English and maths skills with tailored support (if needed). 📚
• Regular Check-ins: Get feedback and support every 12 weeks to keep you on track. 📈

We're Building Places Where Everyone Belongs!

At Community Pubs, we're all about creating welcoming, safe, and inclusive spaces for everyone. We want you to thrive! 🌱

Key responsibilities

• Provide customers with a heartfelt and memorable experience.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.