Apprentice Team Leader

About the role

Apprentice Team Leader at Chef and Brewer! 🚀

Love people? Love good food and drinks? Want to be a leader? This is your chance! ✨ As an Apprentice Team Leader, you'll be the energizer for our awesome front-of-house teams at Chef and Brewer pubs.

You're all about making customers feel special and giving them an unforgettable experience – a true 5-star vibe! ⭐ But it's not just about serving. We're looking for your creative sparks and killer organizational skills to plan fun events like quizzes and music nights that bring our communities together. 🎶

Chef and Brewer pubs are cozy, country-style spots where everyone feels at home. We're serious about amazing pub food and expertly picked drinks, served by our super friendly and knowledgeable crew. Our guests come to us to escape the everyday hustle, so we create a whole mood – from menus to service to atmosphere – designed to celebrate life's simple joys. 🍻

What you'll be doing:

• Making sure every guest has a genuinely memorable and heartwarming experience. 🥰
• Stepping up to support the management team and sorting out any issues that pop up when they're not around.
• Being the go-to person for keeping the team running smoothly and efficiently during those busy shifts. ⏰
• Keeping the bar super safe, legal, and spotless, and tackling any problems quickly and safely. 🧼

What you'll bring to the table:

• A sharp eye for detail – you know that perfect pint matters! 🍺
• You're a natural role model, showing the team how to deliver top-notch service and give every customer a warm welcome. 👋
• The ability to think fast and roll with the punches when things get hectic. 🤸
• A positive, can-do attitude and you're a true team player. 💪

What's in it for you? We've got your back!

• Awesome Discounts: 33% off food & drinks for you, 15% for your loved ones at all our brands. Enjoy your faves for less! 😋
• Support When You Need It: Free employee assistance program for mental health, well-being, financial, and legal help. You're important! 🧠
• Family-Friendly Perks: Enhanced maternity and paternity policies. We're also a Menopause Friendly Employer.
• Getaway Deals: 50% off food & drinks for you, 25% for loved ones at our Greene King Inns & hotels. Mini-breaks incoming! 🏨
• Refer-a-Friend Bonus: Know someone amazing for a new role? You could earn up to £1,500 when they join! 💰
• Wagestream Access: Get a portion of your wages before payday for those unexpected moments. 💸
• Retail Perks: Score up to 30% off at Superdrug and other exclusive discounts! 🛍️

Your Apprenticeship Journey:

No need to hit the books at college! Our apprenticeships are all about learning on the job with a mix of in-person sessions and online calls with your dedicated Lifetime Learner Coach every 6 weeks. You'll also have a workplace mentor cheering you on. 🤝

• Gain valuable Functional Skills in English and Maths, with support tailored just for you (if needed). 📚
• Regular reviews every 12 weeks with you, your manager, and your coach for feedback and growth. ✅

We're building places where everyone feels welcome, safe, and truly belongs. Join us! 🌟

Key responsibilities

• Provide customers with a heartfelt and memorable experience.
• Deputise for the management team and resolve any issues that arise in their absence.
• Organise and coordinate the team during a busy shift.
• Ensure the bar is safe, legal, and clean, addressing issues promptly and safely.
• Ensure team members are knowledgeable and provide a 5* customer experience.