Junior Business & Operations Support Apprentice
SGM WINDOWS LTD · East Of England · SS14 3HT
About the role
Level 3 Business Administrator Apprentice 🚀
Ready to kickstart your career and get paid while you learn? SGM Windows Ltd is on the hunt for a motivated Junior Business & Operations Support Apprentice! This is your chance to snag a Level 3 qualification with top-notch, hands-on training from industry pros who are genuinely invested in your success. Build a solid future in a sector that's always in demand. Sound like your vibe? Let's go! Apply now and join our awesome team! ✨
Your Day-to-Day Adventure:
Core Admin & Financial Support 📂
- Invoicing & Reconciling: Master our internal software and MS Excel to handle payments, update records, and keep our department's finances in check. 💰
- Data & File Management: Keep our digital filing systems super organized, accurate, and confidential across all three business areas. 📁
- Drafting Documentation: Craft professional emails, confirm orders like a pro, and whip up simple reports for the senior team. ✍️
Procurement & Supplier Relations 🤝
- Supplier Coordination: Be the go-to person for our external suppliers – updating their info, tracking orders, and verifying stock and deliveries. 🚚
- Problem Solving: Spot delays early and collaborate with the team to find smart, practical solutions. 🤔
Customer & Communication Services 📞
- Handling Enquiries: Answer department calls with confidence, respond to customer emails, and expertly direct queries to the right people. 🗣️
- Building Relationships: Deliver friendly, professional service that makes both colleagues and customers feel valued. 😊
Organisation & Professional Growth 🌱
- Planning & Time Management: Organize your daily grind, help prep for meetings, and keep a close eye on important deadlines. ⏰
- Business Understanding: Peek behind the curtain to see how a multi-department office really runs, getting the lowdown on GDPR, regulations, and commercial operations. 💡
- Project & Process Support: Jump in and assist senior team members with ongoing improvement projects in our glass, procurement, and customer service divisions. 🌟
Important Heads-Up: Interviews might happen before the closing date, and we could offer the role before the advertised start date.
What We're Looking For:
- Awesome communication skills and a confident phone manner. 🗣️
- Basic IT skills (Word, Excel, Email) are a must. 💻
- Serious attention to detail when dealing with data and numbers. 💯
- A friendly, "let's do this" attitude and a genuine desire to learn! 🤗
Your Training Journey:
- Earn While You Learn: All your training happens during your paid working hours. You get paid for *every* minute! 💵
- Mentoring: Spend most of your week with an expert mentor who’ll guide you through customer interactions, SGM’s IT systems, and all things admin. 🧑🏫
- Dedicated Study Time: We carve out specific hours each week for you to focus on coursework, online learning, and workbooks. 📚
- Expert Support: Your assigned Assessor will visit you on-site at least every 10 weeks for progress checks and feedback. 📈
- Flexible Learning: Choose a learning style that works for you – a full day of training every 10 weeks or "bite-sized" 2-hour sessions monthly. 📆
This amazing opportunity leads to your Business Administrator Level 3 qualification, giving you a massive head start and the professional cred to build a killer career! 🏆
Key responsibilities
- Provide core administrative and financial support, processing payments, updating records, and drafting documentation.
- Coordinate with external suppliers, tracking orders, deliveries, and resolving supply issues.
- Handle internal and external enquiries via telephone and email, ensuring professional communication.
- Organise daily tasks, assist with meeting preparation, and track key deadlines.
- Assist senior team members with ongoing business improvement projects.