Apprentice Order Processing & Business Administrator

About the role

🚀 Apprentice Order Processing Administrator @ SGM Windows Ltd 🚀

Ready to kickstart your career? Join SGM Windows Ltd as an Apprentice Order Processing Administrator and snag your Level 3 qualification! This isn't just filing papers; you'll be a key player, handling customer orders with precision, supporting vital business operations, and learning from the best. 🛠️ We offer hands-on expert training, job security, and a super supportive team environment. Sound good? Apply now! 👇

What you'll be doing day-to-day:

• Order Processing Guru: Take down customer orders like a pro and input them flawlessly into our systems. Your sharp eye for detail will be your superpower! 🔍
• Customer Connection Champion: Be the friendly, professional voice (and typing fingers!) for our customers. Answer questions, solve problems, and build awesome relationships via phone, email, and digital channels. 🗣️📧
• Admin Ace: Get your MS Office and internal software skills on point. You'll manage data, create docs, keep records confidential, and keep the daily operations running smoothly. 💻
• Independent & Reliable: Master your time management and priorities to hit those deadlines. We’re looking for your strong work ethic, professionalism, and sound judgment when you're flying solo or part of the squad. 💪
• Quality Control Commander: Review order processes, ensure everything meets our high standards, and find smart ways to make our admin even better. 🌟
• Organisation Whiz: Juggle tasks, manage resources, help with projects, and make sure we're all GDPR-ready. 📅
• Future Leader: Show us your integrity, adaptability, and positive attitude. You'll be building the foundation for a brilliant career and future leadership roles. 📈

What we're looking for in you:

• Eagle Eye for Detail: You notice everything! Accuracy is your middle name when it comes to orders, specs, and numbers. 👀
• Awesome Communicator: Confident on the phone, clear and professional in emails. You'll be representing SGM Windows! 📞
• Tech Savvy (or eager to be!): You're comfortable with MS Office (Word, Excel, Outlook) and ready to dive into our company software. 🖱️
• Responsible & Driven: Reliable, focused, and ready to take ownership once you've got the training. 💯
• Positive Vibes Only: You're eager to learn our products, proud of your work, and bring a can-do attitude every single day! 😄

The Perks:

• Earn While You Learn: All training happens during work hours, and you get paid for every minute. 💰
• Mentorship Magic: Spend most of your week with an expert mentor who'll guide you through customer interactions, IT systems, and all things admin. 🤝
• Dedicated Study Time: We carve out specific time each week for your coursework and online learning. 📚
• Expert Support: An assigned Assessor will visit regularly to check your progress and offer feedback. ✅
• Flexible Learning: Choose a training style that works for you – intensive days or bite-sized sessions.

This journey leads to your Business Administrator Level 3 qualification, giving you a massive head start and the professional creds to build an epic career in the industry! ✨

*Please note: Interviews may happen before the closing date, and we might offer the role before the advertised start date.*

Key responsibilities

• Processing customer orders and accurately inputting data into internal systems.
• Acting as a professional point of contact for customer interaction and communication.
• Performing general business administration tasks using MS Office and internal software.
• Managing time and priorities independently, demonstrating a strong work ethic.
• Reviewing internal workflows, maintaining quality standards, and identifying process improvements.

Skills