Apprentice Optical Assistant

About the role

Join our squad and level up your career! 🚀 As an Optical Assistant Apprentice, you'll be a key player in making our customers feel absolutely awesome. ✨ With guidance from your store manager and our ace apprenticeship team, you'll dive deep into bringing our brand to life, curating killer product selections, and crafting personalized experiences. This is your golden ticket to an epic career journey! 🌟

You’ll get tons of cool, interactive training that’s actually fun! 🧠 You’ll use your new skills daily, building major customer service skills, mastering optical support know-how, and shaping up to be a pro in any optical practice. Love fashion? 👗 You'll be all over our fresh frame drops and might even get to hang with frame reps and help pick out new styles. More into the techy stuff? 🤓 Get ready to learn all about lenses and measurements, then translate that into language everyone can understand. It's all about teamwork here! 🤝 We support each other to give every customer the best experience possible. Optical assistants are the backbone of our practice, making a huge difference in people's lives – perfect for anyone passionate about healthcare and retail! ❤️

Your mission, should you choose to accept it:

• Greet customers like VIPs! 👋
• Decode prescriptions and explain vision like a boss. 👓
• Help customers find frames that are comfy, stylish, and match their vibe. 😎
• Chat about frame features and benefits like a pro.
• Size up frames to fit like a glove. 👌
• Make minor frame tweaks for ultimate comfort.
• Tackle basic frame repairs. 🔧
• Become a wizard of lenses, tints, and coatings. 🌈
• Order glasses and contacts like a champ. 📦
• Nail NHS paperwork and keep records on point. ✍️
• Schedule follow-up appointments. 🗓️
• Use a focimeter to get prescriptions from specs.
• Explain contact lens features and benefits. 💯
• Perform pre-screening tests like retinal imaging. 📸
• Spill the tea on offers and products. 🗣️
• Handle payments with ease. 💰
• Be the go-to problem solver for basic optical questions. 🤔
• Understand how our business KPIs boost profits. 📈

Optical Assistant 2022 Level 3.

Key responsibilities

• Greeting customers in a professional and friendly manner
• Helping customers select suitable spectacle frames
• Carrying out pre-screening tests
• Ordering prescription glasses and contact lenses
• Taking payments from customers

Skills