Apprentice Administrator

About the role

Apprentice Administrator – Your Gateway to Practice Operations! 🚀

Ready to dive into the heart of a busy practice and learn the ropes? We're looking for an enthusiastic Apprentice Administrator to be our go-to support system! This isn't just about filing; it's your chance to get involved in *everything* that keeps our practice running smoothly. You'll be tackling a range of administrative, clerical, and support tasks, with plenty of opportunities to learn and grow. 📈

What You'll Be Doing:

• Keeping Things Organized: Imagine yourself as a digital ninja, filing written and computer information so it's super easy to find and totally secure. 📁
• Supporting the Dream Team: Work with our awesome reception and admin teams to create clear and accurate letters, reports, memos, and more! ✍️
• Digital Magic: Scan documents with ease to keep our records up-to-date. 📄✨
• Task Master: Help reception and admin teams crush their delegated tasks on time. 💪
• Meeting Maestro: Arrange and book meetings (yes, including finding the perfect room!), and even take notes if needed. 🗓️
• Communication Hub: Handle incoming and outgoing calls, take messages, and answer queries like a pro. 📞
• Data Detective: Assist in gathering important statistics and information when called upon. 📊
• General Admin Guru: Help out with all sorts of other clerical and administrative duties – no two days are the same! ✅
• Stock Savvy: Team up with management to make sure we've always got enough stationery. ✏️
• Patient Power: Work with reception and admin to keep our patient registrations spick and span. 💖
• Practice Powerhouse: Support the management team in the daily operations of the practice. This includes things like health and safety, staff updates, infection control, patient feedback, and so much more! It's a deep dive into how a practice *really* works. 🌟
• Mail Master: Handle all incoming and outgoing post daily. 📮

The Awesome Stuff You'll Experience:

You'll get hands-on experience in our reception and administrative areas. Down the line, you'll even get to support our clinical team in the Total Triage room, which is super cool! 🧑‍⚕️👩‍⚕️

Your Work Schedule:

We operate between 08:00 and 18:30. Your shifts will be:

• Reception/Total Triage Admin: 08:00 - 16:00 or 10:30 - 18:30 (with a 30-minute unpaid lunch break). ⏰

Your Educational Journey:

You'll be enrolled at Burnley College, with day release to further boost your skills! 🎓📚

*This job description is a guide and not an exhaustive list of duties. A full description will be provided to successful applicants.*

Key responsibilities

• Support the work of the practice by undertaking administrative, clerical and related tasks.
• Conduct filing and scanning tasks to ensure information accessibility and security.
• Provide support in the production of letters, reports, minutes, and memorandums.
• Receive and initiate telephone calls, taking messages and dealing with appropriate queries.
• Liaise and arrange meetings, including booking rooms, and take minutes as required.

Skills