It Engineering Level 3 Apprenticeship - Specialist Network Operations
QA Limited · Wales · SY10 8NR
About the role
🚀 Launch Your IT & Network Engineering Career with SNO! 🚀
Are you ready to dive into the exciting world of IT systems, networking, and cloud technologies? 🤔 SNO is looking for ambitious individuals to join our team as IT Engineering Apprentices. This is your chance to earn while you learn, gain epic hands-on experience, and grow with the support of seasoned IT pros. 💡
We're on the hunt for curious minds eager to understand how networks, cloud platforms, and IT systems keep modern businesses humming. ⚡️ As an IT Engineering Apprentice, you'll build a solid foundation in IT infrastructure, networking, and cloud. This isn't just a job; it's a pathway to a thriving career in systems engineering, cloud computing, and network operations, complete with industry-recognised qualifications. 🎓
What You'll Be Doing:
- Partner with experienced IT professionals on developing, deploying, and maintaining IT and network solutions for SNO and our clients. 🤝
- Assist in testing and rolling out new IT and network solutions. ✅
- Support our Network Operations Centre (NOC) with technical troubleshooting and escalated support, guided by experts. 🛠️
- Get hands-on with Microsoft technologies like Microsoft 365 and Azure. ☁️
- Explore networking gear from top vendors like Ubiquiti, Cisco/Meraki, Nokia, and Fortinet. 🌐
- Help investigate technical issues and pinpoint root causes. 🔍
- Maintain crucial documentation and contribute to our internal knowledge base. 📚
- Produce reports and assist with daily operational tasks. 📊
- Tackle technical projects designed to boost your knowledge and practical skills. 💯
What We're Looking For:
No prior professional experience needed! We want passionate, enthusiastic individuals with a genuine love for technology and a burning desire to learn. 🔥
You should:
- Have a real passion for IT, networking, and technology, with a hunger to learn. 📚
- Be a natural problem-solver with a keen eye for detail. 👀
- Communicate clearly and effectively, both in writing and speaking. 🗣️
- Work well solo and as part of a dynamic team. 🧑🤝🧑
- Be organised and manage your time like a pro. ⏰
- A basic grasp of networking and operating systems is a bonus! 👍
- Familiarity with Python or JavaScript? That's a plus! 🐍💻
- Hold a full, clean driver’s licence and have access to a vehicle? Also a plus! 🚗
- Be based in or able to consistently travel to Oswestry, Shropshire. 📍
Entry Requirements:
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.
- GCSE Maths and English (or equivalents) at grades 3+ (D or above).
- Please note: You must not already hold a qualification at the same or higher level than this apprenticeship in a similar subject.
Hours:
- 37.5 hours per week (Monday-Friday, 9 am-5 pm, with a 30-minute lunch break).
What We Offer:
- 20 days holiday + UK bank holidays, increasing to 25 with service. 🏖️
- A structured learning and development plan, including paid study time and support for professional qualifications. 📈
- Invaluable hands-on experience with enterprise-level networking, cloud, and IT technologies. ✨
- Mentorship and guidance from experienced IT and network professionals. 🧠
- Company pension scheme. 💰
- One extra paid volunteering day per year. ❤️
- A competitive apprenticeship salary with clear potential for career progression upon completion. 🌟
Future Prospects:
Did you know that 90% of QA apprentices secure permanent employment after completing their programme – that's 20% higher than the national average! 🚀
Ready to apply? Hit the apply button to learn more! Don't wait too long, applications may close early. 😉
Key responsibilities
- Assisting with the development, testing and deployment of new IT and network solutions.
- Supporting the Network Operations Centre (NOC) with technical troubleshooting and second- and third-line support activities.
- Working with Microsoft technologies, including Microsoft 365 and Azure.
- Assisting with technical investigations and root cause analysis of issues.
- Maintaining documentation and contributing to the internal knowledge base.