Legal Support Team Apprentice

About the role

Client Services & Admin Superstar 🌟

Are you ready to be the ultimate first impression for our clients and a crucial part of our awesome team? We're on the hunt for a bright and organized individual to join us as a Client Services & Admin Assistant. This isn't just a job; it's your launchpad into the professional world, with a fantastic Level 3 Business Administration apprenticeship and real career growth opportunities! 🚀

What You'll Be Doing:

• Be the Face & Voice: You'll be the first point of contact, greeting clients and visitors like VIPs, handling calls with professionalism, and responding to emails like a pro. 📞📧
• Message Master: You'll be our communication hub, relaying important details accurately. 📝
• Welcome Wagon: Greet everyone warmly, make sure they're signed in, and guide them where they need to go. 👋
• Mail & More: Keep our incoming and outgoing post, deliveries, and couriers running smoothly. 📮📦
• Client Onboarding Champion: Help new clients feel right at home by managing their initial paperwork, ensuring everything is perfect and verified. You'll be sending out engagement letters and supporting vital checks like KYC (Know Your Client) and AML (Anti-Money Laundering). 💯
• Data Diva/Dude: Keep our client records and systems up-to-date with laser-sharp accuracy. 💻
• Admin Ace: Be our go-to for all things admin – filing, copying, scanning, and organizing documents like a true boss. 📁
• Daily Mail Handler: Process incoming mail daily, scanning it straight into our system. 📬
• Schedule Savvy: Assist with managing diaries, booking meetings, and making sure our meeting rooms are ready. 📅
• Invoice Initiator: Raise invoices for client cases and pass them on to our cashier. 💰
• Team Player: Pitch in with any other administrative tasks that keep our office buzzing. ✨

What You'll Get:

• Learn & Grow: You'll get top-notch supervision and support from amazing mentors and team leaders. 🌱
• Level 3 Business Admin Apprenticeship: We'll sponsor you through a recognized qualification that will set you up for success. 🎓
• Inside Scoop: Gain invaluable experience and insight into legal systems, procedures, and professional standards. ⚖️
• Career Path: We're all about helping you build a career. There are real opportunities for progression! 📈

Ready to kick-start your career with us? Apply now! 💪

Key responsibilities

• Act as the first point of contact for clients and visitors.
• Deal with the onboarding of new clients, managing required documentation.
• Provide administrative support including filing, photocopying, scanning, and document management.
• Support compliance processes including KYC and AML checks.
• Complete a Level 3 apprenticeship in Business Administration.

Entry requirements

GCSE in: (English (grade 4), English (grade 4))