Business Administration Apprenticeship

About the role

Receptionist Rockstar Wanted! 🌟

Are you a whiz with people and super organized? We're on the hunt for a stellar Receptionist to be the friendly face and efficient hub of our practice! 🤩

What you'll be doing:

• Be the First Impression: Wow patients and visitors with a top-notch, super smooth reception experience. 😎
• Master of Enquiries: Answer questions, explain how things work, and book appointments like a pro. 📅
• Handle the Rush: Use your awesome judgment and communication skills to make sure urgent cases are seen without disrupting the flow. 🏃‍♀️💨
• Welcome Newbies: Guide new patients through the process, explain practice details, and get all the paperwork sorted. ✅
• Phone Superstar: Juggle incoming and outgoing calls with ease, diverting them, taking messages accurately, and getting them to the right person ASAP. 📞
• Clinician's Sidekick: Action requests from our clinicians, update patient info (on the computer too!), and keep paperwork on point. 💻
• Money Maestro: Let patients know about charges for special services, take payments, and issue receipts. 💰
• Digital Describer: Input patient info into our system and scan documents in a flash. ⚡
• Email Guru: Manage our surgery email, forwarding messages efficiently. 📧
• Room Ready: Prep our clinical rooms for appointments, keep prescription forms stocked and logged, and ensure we have all the essential supplies (think bottles, couch rolls, test forms!). 🗄️

If you're ready to bring your energy and skills to a dynamic team, apply now! 👇

Key responsibilities

• Provide an efficient reception service to patients and visitors.
• Deal with general enquiries, manage appointments, and facilitate urgent consultations.
• Receive and make telephone calls, diverting calls and taking accurate messages.
• Enter and scan patient information onto computer systems and complete associated paperwork.
• Prepare clinical rooms for surgeries and ensure adequate supplies of consumables.