Business Administration Apprentice

About the role

🚀 Supply Chain Administrator - Entry Level 🚀

Want to kickstart your career in a fast-paced, essential industry? We're looking for motivated individuals to join our team as Entry-Level Supply Chain Administrators. This is your chance to gain invaluable corporate skills while mastering the ins and outs of modern logistics. You'll be at the heart of our operations, handling customer inquiries, coordinating with transport partners, and keeping our systems running smoothly. 📈

What You'll Be Doing:

📞 Customer Service Champion:

• Be the friendly voice of our company, answering calls from clients, drivers, and delivery locations. 🗣️
• Log queries, direct calls like a pro, and answer common delivery questions with a smile. 😊
• Manage our team inboxes – draft and send professional emails to confirm orders, solve delivery hiccups, and provide proof of delivery. 📧

💻 Digital Navigator:

• Help our clients and suppliers navigate our online portals, assisting with registration and troubleshooting. 🖱️
• Ensure tracking data is up-to-date and accurate.
• Upload crucial transit data, proof of deliveries (PODs), and manifest details onto our digital platforms. Accuracy is key to preventing freight headaches! 📊

🤝 Partnership Powerhouse:

• Team up with hauliers, 3PL providers, and warehouse teams to track shipments and schedule collections/deliveries. 🚚
• Participate in operations meetings, track transport notes, document updates on delays, and record action items for our weekly distribution schedule. 📝

This role is perfect for anyone eager to learn and grow within the dynamic world of supply chain management. No prior experience needed – just a great attitude and a willingness to dive in! ✨

Key responsibilities

• Provide frontline customer service, managing incoming calls and email correspondence.
• Support the day-to-day use of client and supplier portals, assisting with registration and troubleshooting.
• Ensure data integrity by accurately uploading key transit data, proof of deliveries, and manifest details.
• Coordinate with logistics partners to track shipments and confirm collection/delivery slots.
• Attend operations meetings, documenting updates on delayed freight and recording action points.