Business Administration Apprentice - Hsew

About the role

Team Support & Admin Assistant 🚀

Ready to kickstart your career and gain hands-on experience? We're looking for an enthusiastic and organized individual to join our dynamic team as a Team Support & Admin Assistant! This is a fantastic opportunity to learn the ropes, tackle diverse tasks, and grow with us.

What you'll be doing:

• Mastering Admin: Dive into a range of admin duties to keep our team running smoothly, from handling emails and calls to managing internal and external communications. 📧
• System Savvy: Get to grips with our unique software systems – you’ll be a pro in no time! 💻
• Helpdesk Hero: Assist with issuing and managing helpdesk tickets and queries, making sure everyone gets the support they need. 🆘
• Query Conqueror: Respond to basic inquiries and confidently escalate more complex issues to the right people. 🤔
• Order Orchestrator: Process orders through our ordering system, match them with invoices, and confirm receipt of goods to ensure timely payments. 💸
• Record Keeper: Maintain accurate and up-to-date records for all our activities. 📚
• Inbox Investigator: Monitor our group email inboxes, ensuring all messages are handled efficiently and professionally. ✉️
• Training Facilitator: Help prepare training materials for internal courses and assist with booking external training sessions. 🧠
• Onboarding & Offboarding Guru: Organize all the essentials for new starters and leavers, including equipment and PPE. 📦
• Meeting Maestro: Provide crucial support for team meetings, ensuring everything runs seamlessly. 🤝
• Document Dynamo: Scan and save important documents to keep our digital filing system tidy. 📁
• Relationship Builder: Cultivate positive relationships with your team members and colleagues across the business. 🤗
• Course Champion: Ensure all your online coursework is completed on schedule and to a high standard. ✅
• Provider Partner: Attend meetings with your course provider as and when required. 🗓️
• General Go-Getter: Be ready to take on any other reasonable tasks as requested by your managers. 💪

We're looking for someone who:

• Is eager to learn and take on new challenges.
• Has excellent communication and organizational skills.
• Is a team player and can build positive working relationships.
• Is proactive and can manage their time effectively.

If you're ready to make a real contribution and develop your skills, apply now! 🎉

Key responsibilities

• Undertake a variety of administration tasks, including correspondence.
• Provide helpdesk support by managing tickets and basic enquiries.
• Process orders, including invoice checking and managing goods receipt.
• Maintain accurate records and monitor group email inboxes.
• Coordinate training logistics and organise starter/leaver requirements.