Business Support Apprentice

About the role

🚨 Customer Support & Sales Specialist 🚨

Are you a natural communicator with a knack for sales and a passion for problem-solving? We're looking for a dynamic individual to join our team and make a real impact in the professional security industry. This role is all about connecting with customers, providing expert advice, and driving sales! 🚀

What you'll be doing:

• 📞 Customer Care Champion: Providing top-notch customer support and sales advice to clients in the professional security sector.
• 💻 Order Ace: Handling incoming sales and enquiry calls, and efficiently processing sales orders via our company computer systems.
• ✉️ Digital Dynamo: Inputting and managing sales orders received via email.
• 🤝 Team Player: Keeping our CRM system up-to-date and working collaboratively with departments like admin, services, dispatch, and technical support.
• 📣 Proactive Prospector (Occasionally): While not a main focus, you might get to flex your sales muscles with some exciting cold calling to support our sales initiatives.

If you're ready to dive into a challenging and rewarding role, we want to hear from you! ✨

Key responsibilities

• Providing customer support and sales advice to customers.
• Fielding incoming sales/enquiry calls.
• Inputting sales orders onto company computer systems.
• Updating the CRM system and liaising with other departments.
• Assisting with sales through cold calling.

Entry requirements

GCSE in: (English (grade 4), Maths (grade 4))