Business Administrator L3 Apprentice
HOME-START SUTTON · South East · SM5 4LJ
About the role
Digital & Social Media Dynamo 🚀 | Office Admin Whizz 💻 | Events Superstar ✨
About Us: Home-Start Sutton is all about connecting families with the support they need. We're a friendly team looking for someone awesome to help us spread the word and keep things running smoothly! If you're creative, organized, and ready to make a real difference, this could be your next big move. We're especially keen to hear from you if you're 18+ and looking to gain some valuable experience!
What You'll Be Doing:
- Social Media Guru: Schedule awesome posts on Facebook, Instagram, and LinkedIn. 📱
- Graphic Design Wiz: Create eye-catching graphics and flyers for our fundraising events using Canva. 🎨
- Newsletter Ninja: Draft monthly newsletters to keep our amazing volunteers, donors, and community partners in the loop. 📧
- Website Whisperer: Help us keep our website fresh by updating events, news, and links. 🌐
- WhatsApp Channel Champ: Grow our WhatsApp channel to make sure families stay connected with our local drop-in sessions. 💬
Office Admin & CRM Rockstar 🌟:
- Data Entry Expert: Accurately input referral data for new families and children into our Charitylog CRM. 📊
- Volunteer Matchmaker: Track volunteer activities in the CRM and connect them with local support opportunities. 🤝
- Data Quality Controller: Run weekly checks on our CRM data to keep everything accurate and up-to-date. ✅
- Report Generator: Create basic impact reports from Charitylog to help managers with funding applications. 📈
- Inbox Manager: Monitor our central email inboxes and respond to routine inquiries from the public. 📨
- Office & Event Prep: Get meeting rooms ready for training and trustee sessions, and order essential office supplies. 🗒️
Events & Projects Pal 🥳:
- Fundraising Promoter: Help us get the word out about fun local fundraising events like Quiz Nights and community fairs! 🎉
- Drop-in Support: Assist with the smooth running of our family drop-in sessions. 🎪
- Story Collector: Gather and archive inspiring family stories, testimonials, and photos for our impact reports. 📸
Supporting Our Mission:
- Policy Promoter: Help us implement and review our policies and procedures, including equality, safeguarding, and health & safety. 🛡️
- Network Builder: Contribute to the growth of the Home-Start network locally, regionally, and nationally. 🌍
- Service Advocate: Actively seek opportunities to promote Home-Start Sutton's services across the community and online. 📢
The Fine Print: You might be asked to help out with other tasks that fit the nature of this role. We're committed to keeping children safe, and safer recruitment is a big part of that.
Key responsibilities
- Schedule social media posts across Facebook, Instagram, and LinkedIn
- Design engaging graphics and flyers for local fundraising events using Canva
- Enter accurate referral data into Charitylog CRM for new families and children
- Support the maintenance of the charity website by updating events, news blogs, and resource links
- Support in monitoring the central email inboxes and when necessary, answer routine inquiries from the public
Entry requirements
GCSE in: (maths (grade 4), English (grade 4))