Optical Assistant Apprenticeship - Ledbury Specsavers

About the role

Join Our Team as a Customer & Patient Experience Specialist! 🌟

Are you a people person who loves helping others? We're looking for enthusiastic individuals to provide awesome customer service and support our clinic operations. You'll be the first point of contact for our clients, ensuring they have a fantastic experience from the moment they walk in.

What You'll Do:

• Deliver top-notch advice and a super warm welcome to all our customers. 👋
• Seamlessly book appointments for eye tests. 🗓️
• Conduct pre-screening of patients and accurately measure frames. 👓
• Be our eyes and ears on the ground, identifying and resolving any issues to ensure everything runs smoothly. 👍

Key responsibilities

• Giving customers advice and a warm welcome
• Booking eye tests
• Pre-screening patients
• Measuring frames
• Ensuring smooth operations by identifying problems