Office Administrator Apprenticeship

About the role

Job Title: Administrative & Business Support Assistant

Are you ready to kickstart your career and gain awesome experience? 🚀 We're looking for an energetic and organised individual to join our team as an Administrative & Business Support Assistant. This role is your chance to dive into various aspects of our business, from customer service to project management. If you're a quick learner with a knack for organisation and a positive attitude, this is the perfect stepping stone for you! 💪

What you'll be doing:

• Answering incoming calls 📞 and responding to emails 📧 professionally.
• Assisting customers with their questions and providing updates on their projects. 🤝
• Scheduling appointments and coordinating engineer visits. 🗓️
• Keeping our company systems updated with customer and job information. 💻
• Organising paperwork, job sheets, and important records. 🗂️
• Supporting the team with filing and managing documents. 📄
• Helping to maintain staff holiday and absence records. 🏖️
• Keeping training and qualification records up-to-date. 🎓
• Learning about the maintenance of records for company vehicles, tools, and equipment. 🛠️
• Assisting with ordering materials and liaising with suppliers. 🛒
• Organising project paperwork for electrical and renewable energy projects. 🌱⚡
• Supporting the team with compliance and certification records. ✅
• Preparing basic documents, letters, spreadsheets, and reports. 📝
• Keeping the office tidy and ensuring information is easily accessible. ✨
• Collecting photos and info from completed projects for social media and marketing. 📸
• Learning how different parts of the business operate, gaining experience in administration, customer service, and business support. 🌟
• Taking on more responsibility as you grow and build your confidence. 🌱📈

What we're looking for:

• A proactive and eager-to-learn attitude.
• Excellent communication and interpersonal skills.
• Strong organisational abilities.
• A willingness to embrace new challenges and develop your skills.

Come join a dynamic team where you can really make a difference and build a solid foundation for your future! 🙌

Key responsibilities

• Answering phone calls and responding to emails in a professional manner
• Helping to respond to customer questions and provide job updates
• Booking appointments and helping to organise engineer visits
• Updating customer and job information on the company system
• Preparing basic documents, letters, spreadsheets and reports