Customer Service Apprenticeship

About the role

Receptionist & Administrative Assistant 🌟

We're looking for a friendly and professional individual to be the first point of contact at the Gallagher office! If you're organized, great with people, and ready to jump into a dynamic role, this is for you. 😎

What you'll do:

• Be the face of Gallagher: Greet visitors, customers, and guests with a warm and professional welcome. 👋
• Own the reception area: Keep our front desk and customer experience areas looking sharp and inviting at all times. ✨
• Guide our guests: Escort visitors and help them with the sign-in process. 🚶‍♀️🚶‍♂️
• Handle calls like a pro: Answer and direct incoming phone calls with excellent communication. 📞
• Support events: Help out with customer and partner training events, meetings, and workshops. 🤝
• Be a brand ambassador: Represent the Gallagher brand positively. 💯

Admin Support Superstar: 🚀

• Back up the teams: Provide general administrative support to various business departments. 📂
• Keep things tidy: Organize and maintain both electronic and paper filing systems. 🗂️
• Prep for success: Get meeting rooms and training facilities ready for action. ☕
• Catering queen/king: Order lunches, refreshments, and catering for events. 🍕
• Schedule wizard: Assist with diary coordination and meeting arrangements. 🗓️
• Microsoft Office whiz: Support data entry, reporting, and document preparation using MS Office. 💻

Business Operations Support: 📈

• Keep things running smoothly: Assist with various operational and office processes. ✅
• Office supply guru: Help coordinate office supplies and general building administration. 📦
• Record keeper: Support record keeping and document management. 📝
• Improve everything: Participate in continuous improvement activities and business projects. 🌱
• Help out where needed: Carry out additional administration duties as required by the team. 💪

Ready to join the Gallagher family? Apply now! 🎉

Key responsibilities

• Welcome and assist visitors, customers, and guests professionally.
• Answer and direct incoming telephone calls.
• Provide general administrative support, including filing and document preparation.
• Support the coordination and logistics for events, meetings, and workshops.
• Assist with business operations, office processes, and record keeping.

Entry requirements

GCSE in: (English (grade A* - C / 9 - 4), Maths (grade A* - C / 9 - 4))