Apprentice Medical Secretary

About the role

Role: Admin Assistant 🚀

About Us: We're a dynamic team looking for a motivated Admin Assistant to join us! If you're organized, a great communicator, and ready to jump into a fast-paced environment, this is for you. 🌟

What You'll Do:

• Document Wizardry: Type up letters, reports, and other important documents for our partners and team. ✍️
• Patient Care Support: Create referrals and other essential patient communication based on notes. 📝
• Communication Hub: Liaise with hospitals and community departments to keep patient care and appointments running smoothly. 🏥
• Referral Management: Process and send referrals to the correct departments. 📨
• Phone Master: Handle incoming calls with politeness and efficiency, taking messages accurately. 📞
• Paperwork Pro: Manage insurance forms, medical reports, benefit forms, private medicals, and other non-NHS funded work. 📑
• Billing & Tracking: Invoice for non-NHS funded work and keep our logs updated. 💰
• E-referral Expert: Maintain and action our referrals database, including tracking actions and bookings. 💻
• Advice & Guidance Guru: Monitor incoming advice and guidance requests. 🤔
• Bereavement Support: Coordinate the issue of death certificates and cremation paperwork, liaising with cemeteries, patient relatives, GPs, and the coroner's office. 🕊️
• Safeguarding Support: Provide administrative assistance for safeguarding leads. 🛡️
• Meeting Minute Taker: Take notes and attendance logs at practice meetings. 📝
• General Admin: Handle photocopying and filing as needed. 🗄️
• Task Master: Action various administrative tasks as they arise. ✅
• Audit Assistant: Maintain audit data related to hospital DNAs and monitor the progress of 2-week cancer referrals and weekly audits. 📊
• Team Player: Provide cover for scanning, and other admin or reception duties during holidays and sickness. 👯‍♀️

You're a Great Fit If You:

• Are highly organized and detail-oriented. 🎯
• Possess excellent communication and interpersonal skills. 🗣️
• Can manage multiple tasks and priorities effectively. ⏱️
• Are proficient in using office software. 💻
• Are a reliable and proactive team member. 👍

We Offer:

• A supportive and friendly work environment. 🤗
• Opportunities to learn and grow. 🌱
• Competitive compensation. 💸

Ready to join our team? Apply now! 🎉

Key responsibilities

• Type letters, reports, and various documents.
• Create referrals and basic correspondence.
• Liaise with external departments and handle telephone enquiries.
• Process and maintain patient referrals and related databases.
• Provide general administrative support, including filing and data maintenance.

Entry requirements

GCSE in: (English (grade Grade 4/C or above), Maths (grade Grade 4/C or above))