Claims Handling Administrator Apprentice (salary £21,500)

About the role

Claims Administrator 🌟

Join our dynamic Claims Handling Team at RPC, where we’re reshaping the professional indemnity landscape for top insurers! 🏛️ We’re not just handling claims; we’re a vital part of RPC’s renowned law firm, driving referrals and shaping the future of our insurance business. 🚀

This is your chance to dive into the legal world and gain invaluable experience. You’ll be the backbone of our team, supporting our experienced members with essential administrative tasks. Think of yourself as the maestro of organisation! 🎶

What you’ll be doing:

• Setting Up Success: Opening new cases and meticulously entering data into our state-of-the-art claims management system. 💻
• Keeping Everyone in the Loop: Sending out timely acknowledgements and performing crucial conflict searches. 🔍
• Mastering the Schedule: Assisting with diary management to keep everything running smoothly. 🗓️
• Detail-Oriented Domination: Ensuring all basic admin tasks are handled with precision and speed – filing, scanning, calls, and answering queries. 📞📂
• Financial Wizardry: Helping with payments, billing queries, and keeping our financial records tip-top. 💰
• Data Dynamo: Capturing and collating management information for performance, client reports, and Service Level Agreements. 📊
• Connecting the Dots: Liaising with insurers and brokers to gather essential policy information. 🤝
• Document Duty: Ensuring policies, proposal forms, and schedules are filed correctly. 📜
• Inbox Intelligence: Managing our centralised mailboxes with efficiency. 📧
• Customer Champion: Delivering exceptional customer service at every touchpoint. ✨

If you’re organised, proactive, and ready to make an impact, we want to hear from you! Apply now and kickstart your career with us. 👇

Key responsibilities

• Assisting team members with administrative tasks, including opening new matters and inputting data
• Ensuring all basic administrative tasks are completed accurately and timely, such as filing, scanning, and dealing with enquiries
• Dealing with financial matters, including arranging and processing payments and handling billing queries
• Capturing and collating required Management Information
• Providing excellent customer service at all times