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It Support & Software Assistant Apprentice

GALA TECHNOLOGY LTD · Yorkshire And Humberside · S63 5DB

Apprenticeship Level 3 Technology
Salary£16,000 yearly
LocationYorkshire And Humberside
PostcodeS63 5DB
Start date24 Nov 2026
Apply by24 Oct 2026
QualificationDigital support technician (level 3)
Training providernowskills limited
Job ID52029
View role on Apprentago

About the role

🚀 IT Support & Software Development Trainee 🚀

Ready to dive into the tech world? We're looking for motivated individuals eager to learn and grow in an IT support and software development environment. This is your chance to get hands-on experience and build a killer career. 💻

What you'll be doing:

  • System Setup Superstar: Learn to install, configure, and maintain computer systems and business apps. 🔧
  • Performance Patrol: Monitor system performance and keep our IT infrastructure humming as 1st line support/helpdesk. 🚦
  • Software Squad: Support software rollouts, updates, and testing. 📦
  • Access Ace: Assist with managing user accounts and access. 🔑
  • Cloud Champion: Get involved with cloud services and business systems. ☁️
  • Documentation Dynamo: Maintain essential documentation and support procedures. ✍️
  • Compliance King/Queen: Follow data protection and business continuity policies. 🛡️
  • Code Crusader: Assist in developing and maintaining internal software and business systems. 💡
  • Bug Buster: Write, test, and debug code to fix issues. 🐛
  • Feature Fanatic: Help develop new features and improve existing applications. ✨
  • Data Detective: Work with databases and business data. 📊
  • Integration Innovator: Assist with connecting different systems and platforms. 🔗
  • Testing Titan: Test new software and updates before they go live. ✅
  • Collaboration Connector: Work with teams across departments to understand what they need. 🤝
  • Best Practice Believer: Follow top-notch security, testing, and data protection development practices. 💯
  • Team Player: Participate in development meetings and project discussions. 🗣️
  • Tech Trendsetter: Stay sharp and learn about new technologies and development techniques. 🧠

This is an incredible opportunity to gain practical skills and kickstart your career in tech! Apply now! 🔥

Key responsibilities

  • Supporting the installation, configuration, and maintenance of computer systems and business applications.
  • Monitoring system performance and providing 1st line support/helpdesk assistance.
  • Assisting with the development, testing, and debugging of internal software and business systems.
  • Supporting software deployments, updates, and system testing.
  • Maintaining documentation and adhering to organisational policies.