Data & Operations Technician Apprentice
TESTO INDUSTRIAL SERVICES LIMITED · South East · RG26 5PR
About the role
Data & Operations Technician Apprentice 🚀
Ready to kickstart your career and dive into the exciting world of data and business operations? We're looking for a motivated Data & Operations Technician Apprentice to join our dynamic team and help keep our business running smoothly! ⚡️ This is your chance to gain real-world experience in order fulfilment and logistics, all while building essential data skills.
What you'll be doing:
- Juggling incoming customer orders and equipment like a pro. 📦
- Keeping our customer and operational data spick and span in our systems. 📊
- Logging customer equipment into our databases and management systems with precision. 🖱️
- Making sure customer records are 💯 accurate and meet our high data quality standards.
- Spotting data quirks and helping us fix them up. 🔎
- Using our business systems to track customer orders and equipment from start to finish. 🚚
- Supporting the journey of customer orders from when we get them to when they're sent out. ✅
- Answering customer questions and providing top-notch service. 😊
- Teaming up with our awesome logistics, laboratory, and sales crews. 🤝
- Receiving, checking, and processing customer equipment with care. 🧐
- Helping out with shipping and dispatch tasks. 📮
- Assisting with import/export admin and customs paperwork. 🛂
- Chatting with our logistics partners about pickups and drop-offs. 📞
- Giving a hand with purchasing and procurement admin. 🛍️
- Keeping our operational records, documents, and compliance info in order. 📄
- Supporting health & safety and facilities admin tasks. 🏢
- Jumping into projects to make our processes even better. ✨
This is a fantastic opportunity to learn how business data is captured, maintained, and used to drive smart decisions, boost customer service, and supercharge our operational performance. Let's get started! 💪
Key responsibilities
- Processing incoming customer orders and equipment.
- Entering, maintaining and validating customer and operational data within company systems.
- Supporting the management of customer orders from receipt through to dispatch.
- Assisting with customer enquiries and providing a high level of customer service.
- Maintaining operational records, documentation and compliance information.
Entry requirements
GCSE in: (English (grade 4), Maths (grade 4))