Business Admin Apprentice

About the role

Role: Customer & Operations Champion 🏆

About Us: We're a dynamic team looking for someone who’s ready to dive in and make an impact. If you're a natural communicator, tech-savvy, and love a good challenge, this is the spot for you! 🚀

What You'll Do:

• Connect with People: Be the friendly face and voice for our customers, both in person and on the phone. 🗣️📞
• Master Your Inbox: Handle emails like a pro, responding to queries and crafting clear messages. 📧
• Tech Whiz: Get comfy with Office software and other IT systems. Bonus points if you can show others the ropes! 💻💡
• Data & Docs Guru: Create awesome spreadsheets and documents from scratch, and help your teammates do the same. 📊✍️
• Organized AF: Manage mail, keep our databases and spreadsheets updated with sharp data analysis skills. 📁
• Problem Solver: Tackle customer inquiries, even the tricky ones, with a smile. 😄
• Team Player: Collaborate with your squad, offer constructive feedback, and be a role model others can look up to. 💪
• Strategic Thinker: Make informed decisions and contribute to smart choices. 🤔
• Financial Savvy: Understand financial processes like billing, invoicing, and purchase orders. 💰
• Process Improver: Spot opportunities to make things run smoother and present your ideas to leadership. 📈
• Social Media Savvy: Engage with our online community and respond to social media posts. 🌐
• Resource Manager: Keep our equipment and facilities in check. 🛠️
• Event Coordinator: Help organize meetings, events, and travel arrangements. 📅✈️
• Minute Taker: Document key discussions from meetings. 📝
• Compliance Champion: Uphold GDPR and all relevant regulations – you'll be a pro at keeping things legit! ✅

What You Bring:

• Excellent verbal and written communication skills.
• Proficiency with Office software and IT systems.
• Strong organizational and problem-solving abilities.
• A proactive and team-oriented attitude.
• A keen eye for detail and a commitment to accuracy.
• The ability to learn and adapt quickly.

Key responsibilities

• Engage with internal and external customers and stakeholders professionally.
• Perform administrative duties, including mail handling, filing, and written correspondence.
• Utilise IT systems and software, creating and managing documents and spreadsheets.
• Contribute to team collaboration and support colleagues in various tasks.
• Assist with organisational activities, including meeting coordination and financial processes.

Entry requirements

GCSE in: (English (grade 9 – 4 / A* - C), Maths (grade 9 – 4 / A* - C))