Apprentice Business Administrator

About the role

Job Title: Installation Admin Superstar 🌟

Are you ready to dive into the exciting world of renewable energy and cool tech? We're on the hunt for a motivated and organized individual to join our awesome Eco Happy team as an Installation Admin Superstar! If you're a pro at juggling tasks, love keeping things in order, and enjoy making customers smile, this is the role for you. 😎

What you'll be doing:

• Be the behind-the-scenes wizard for our boiler, air conditioning, solar, and battery installations. ☀️💨
• Keep our customer and job details super accurate in our internal systems – no room for errors here! 💻
• Get jobs prepped and ready to go, making sure all the important paperwork and info is sorted. ✅
• Chat with our amazing customers via phone and email, keeping them in the loop. 📞📧
• Work closely with our brilliant engineers, subcontractors, and the rest of the Eco Happy crew. 🤝
• Help us keep track of all installation paperwork and finished job details. 📄
• Ensure customer finance and payment info is spot on. 💰
• Answer customer questions and point them in the right direction if needed. 🧭
• Keep an eye on pending admin tasks and make sure they get done. 👀
• Support our customers even after their awesome installation. 👍
• Create and manage spreadsheets, reports, and important internal records. 📊
• Spot any missing info or hiccups and get them sorted quickly. 🚀
• Provide general admin support across the whole Eco Happy business. 🙌
• Learn and master Eco Happy's awesome processes and procedures. 🧠
• Share your brilliant ideas on how we can make our systems and processes even better! 💡

We're looking for someone who is:

• Organized and detail-oriented.
• A great communicator.
• A team player.
• Eager to learn and grow.
• Enthusiastic about renewable energy! 🌱

Join us and help make the world a happier, greener place! 🌍💚

Key responsibilities

• Supporting the administration of customer installations across boilers, air conditioning, solar and battery products.
• Updating customer and job information accurately across our internal systems.
• Communicating with customers by telephone and email.
• Liaising with engineers, subcontractors and other members of the Eco Happy team.
• Preparing and maintaining spreadsheets, reports and internal records.

Entry requirements

GCSE in: (3 more other than English and Maths (grade A*-C/ 9-4), English (grade A*-C/ 9-4), Maths (grade A*-C/ 9-4))