Optical Assistant Apprenticeship - Lewisham Specsavers

About the role

✨ Customer Experience & Optical Assistant ✨

Ready to be the friendly face and helping hand our customers can count on? We're looking for enthusiastic individuals to join our team and provide an awesome experience from the moment they walk through the door! 🤩

Your mission, should you choose to accept it:

• Be a Superstar Advisor: Offer top-notch advice and a genuinely warm welcome to every customer. Make them feel seen and valued! 👋
• Master the Schedule: Skillfully book in eye tests, ensuring our appointments run like clockwork. 🗓️
• Prep Like a Pro: Conduct pre-screening for patients and precisely measure frames. Precision is key! 📏
• Troubleshoot Like a Champ: Keep a sharp eye out for any issues that pop up and help us maintain a smooth and efficient environment for everyone. We need your problem-solving skills! 👀

If you're a natural people-person with a knack for organization and a keen eye for detail, this could be the perfect fit for you! Come help us create amazing customer journeys. 🚀

Key responsibilities

• Provide top-notch customer advice and a warm welcome
• Book eye tests for customers
• Pre-screen patients
• Measure frames for patients
• Ensure smooth operations by identifying and addressing problems