Sales Advisor Apprenticeship

About the role

Customer Service & Parts Assistant 🚗✨

Are you ready to dive into the automotive world and kickstart your career? We're looking for enthusiastic individuals to join our team as Customer Service & Parts Assistants! This is your chance to make a real impact, meet awesome goals, and help us maintain our high operating standards. 🚀

What you'll be doing:

• Greeting Customers & Figuring Out Needs: Welcome our customers with a smile! You'll chat with them, understand their vehicle's service and repair needs, and help identify the right parts. 🤝
• Boosting Sales: Get involved in promoting our awesome service packages and cool accessories. Help our customers discover what's new and beneficial! 📣
• Maximizing Profit: Play a key role in ensuring we achieve maximum profit from all service work, following company policies. 💰
• Parts Management: Assist in ordering and distributing parts accurately and efficiently. Keep our inventory on point! 📦
• Warranty Expertise: Discuss and identify manufacturer's warranty details for routine services and repairs with customers. Be the go-to for warranty info! 🛡️
• Job Completion & Quality: Ensure service and repair jobs are finished on time and to our super high standards. Make sure all warranty items are ready for return. ✅
• Customer Communication: Keep our customers informed! Report any potential delays in work completion promptly. 🗣️
• Payment Processing: Accept payments for completed work accurately and according to company procedures. 💳
• Invoice Management: Accurately cost all invoices for payment. Get those numbers right! 📊
• Price Updates: Help keep our price lists and charge-out rates current. Stay ahead of the game! 📈
• Warranty Administration: Prepare and analyze job cards for warranty work, ensuring everything is documented correctly. 📝
• Adhering to Policies: Make sure all warranty policies and procedures are followed to the letter. Be our warranty champion! 💪

Ready to rev up your career? Apply now! 🔥

Key responsibilities

• Assist in customer reception and identifying service/repair requirements.
• Assist in promoting the sale of service and accessories.
• Assist in ensuring satisfactory completion of service and repair jobs.
• Assist in processing payments and accurately costing invoices.
• Assist in ordering and distributing parts, and adhering to warranty procedures.