Claims Handler Apprentice

About the role

🚀 Claims Apprentice (Large Corporate Insurance) 🚀

Are you ready to kickstart an awesome career in insurance? 😎 Join our team as a Claims Apprentice and become a crucial part of supporting our Large Corporate Insurance (LCI) clients! You'll be diving headfirst into investigating and processing claims, using your sharp mind to prevent loss and fraud, and making sure everyone gets a fair deal while delivering top-notch customer service. 💯

What's in it for you?

• Awesome Placements: Get ready for a journey through different parts of our business! 🌍 These placements are designed to give you a massive understanding of how we operate, build your technical skills, boost your professional abilities, and help you crush team goals.
• Build Your Future: We’re all about growing your skills, confidence, and setting you up for massive success in the insurance world. 📈
• Get Qualified: You'll earn a recognised insurance qualification (Cert CII) and complete a structured development programme that's basically your roadmap to crushing it! 🗺️
• Learn & Grow: You'll get plenty of support from your manager, mentor, and a dedicated programme lead who'll guide you every step of the way. 🤝
• Real-World Experience: From learning the ropes and understanding our LCI team's vibe, to shadowing experienced team members and getting hands-on with claims management – you'll gain invaluable experience. 💡
• Skill Up: Work closely with a dedicated trainer to master customer communication, master our systems, and hit all your development milestones. 🎯
• Formal Qualification: Complete the Certificate in Insurance as part of the Level 3 Insurance Practitioner Apprenticeship. 🎓
• Develop Expertise: As you progress, you'll gain specific regulatory and technical knowledge, becoming a pro at assessing claims, appointing suppliers, and keeping everyone in the loop while providing stellar customer service. 🌟
• Flexible Working: Initially, you’ll be in the office to help you settle in, with more hybrid working options available later. Plus, you get one day a week (from home!) dedicated to your apprenticeship studies. 🏡
• Amazing Team: You'll join a super friendly and supportive team, many of whom started their careers exactly where you'll be! 🤗

Ready to make your mark? Apply now! 👇

Key responsibilities

• Investigating and processing claims
• Delivering excellent customer service
• Applying sound judgement to prevent loss and fraud
• Assessing and evaluating claims
• Contributing meaningfully to team objectives

Entry requirements

GCSE in: (any 2 subjects additional to Maths and English (grade 4/C or above), Maths and English (grade 4/C or above))