Business Administration Apprentice

About the role

Icon Groups Administrator 🏛️

Are you a super organised individual with a knack for communication and events? Want to support a vibrant community of professionals? Icon is looking for a motivated Groups Administrator to join our team! 🚀

What you'll be doing:

• Inbox Ninja: Keep our shared inboxes sparkling, making sure member and stakeholder questions get speedy, professional replies. 📧✨
• Group Guru: Help run the show for Icon's 28 Special Interest Groups, keeping our CRM system locked and loaded with accurate info. 📊💾
• Web & Event Wizard: Update group webpages and get events set up on our slick event management platform. 🌐🗓️
• Booking Boss: Keep an eye on event bookings and whip up reports for our event organisers. 📈📝
• Finance Friend: Process invoices and expenses, and maintain tidy financial records for the Groups. 💰🧾
• Feedback Fanatic: Help us track and evaluate events by gathering feedback and prepping reports on what went down. ⭐💡
• Comms Champion: Keep our Groups and their members connected through awesome newsletters and other updates. 📣💌
• Event Enabler: Support the delivery of Icon's Groups events programme from start to finish. 🎉
• Public Events Partner: Lend a hand coordinating our public events, including studio visits, tours, workshops, and more! 🖼️🚶‍♀️🔧

This is a fantastic opportunity to gain hands-on experience in a dynamic membership organisation. If you're ready to dive in and make a real impact, we'd love to hear from you! 🙌

Key responsibilities

• Manage shared inboxes, ensuring prompt and professional responses to enquiries
• Support Special Interest Group administration, maintaining accurate CRM records
• Maintain group webpages and set up events on the event management platform
• Monitor event bookings, prepare reports, and assist with event evaluation
• Process invoices and expenses, maintaining accurate financial records