Tui Retail Apprentice

About the role

Holiday Hero Wanted! ✨

Ready to make people's dreams a reality? ✈️ We're looking for enthusiastic individuals to join our team and bring amazing holidays to life for our customers!

What you'll be doing:

• Be the vibe: Use your awesome personality to connect with customers and colleagues, creating a fun and respectful environment for everyone. 🎉
• Tech wizardry: We'll equip you with the latest tools and training so you can become a pro at understanding our customers. You'll learn how to answer questions, paint a picture of incredible holidays, and build customer loyalty. 📱💡
• Problem-solver extraordinaire: If any bumps in the road appear, you'll have a brilliant support network to help you figure things out and resolve any queries or complaints. 🤝
• Embrace the adventure: You'll be up for anything, tackling the challenges of a customer-focused role with energy and a can-do attitude. 💪
• Smash your goals: Your drive to succeed will help you absolutely crush sales and service targets. We call it 'Smashing Your Targets' – let's make it happen! 🏆

This is your chance to be part of an evolving company that's all about making unforgettable experiences. Let's create some magic! 🌟

Key responsibilities

• Inspire and respect customers and colleagues
• Understand customers and adapt style to answer questions
• Bring holidays to life and improve customer loyalty
• Investigate and resolve customer questions or complaints
• Exceed sales and service objectives