Business Administration Apprentice

About the role

Join our team as a Business Administration Apprentice and dive into the exciting world of export packing! 📦 You'll become a vital part of our IEP office crew, learning the ins and outs of a bustling business while leveling up your admin, communication, and organizational skills. 🚀 Get ready to build a solid foundation in general office tasks, then gradually take on more responsibility and grow into a key player.

Your mission, should you choose to accept it:

• Be the awesome first point of contact, welcoming visitors and drivers with a smile! 👋
• Master the phone lines, taking messages and directing calls like a pro. 📞
• Manage the site barrier, ensuring everyone arriving at IEP gets where they need to be. 🚧
• Handle general admin tasks: filing, scanning, organizing paperwork, and keeping records shipshape. 🗂️
• Tame digital chaos by sorting and organizing photos and files, and labeling customer goods for packing and dispatch. 📸
• Respond to general inquiries via phone and email, making sure everyone gets the right info. 📧
• Confidently and professionally chat with customers, suppliers, colleagues, and stakeholders. 🤝
• Back up the team with customer and job inquiries, digging up info and making sure things get followed up. 👍
• Provide all-around administrative support to the office and the wider IEP team as you gain skills. 🌟
• Learn how all the different parts of our business connect – from the office to the workshop, drivers to customers. 🌐

As your skills and experience shine, you'll take on more responsibility and grow into the wider business administration duties our current office stars handle. ✨

You'll be working towards your Level 3 Business Administration qualification while soaking up tons of real-world experience in a dynamic environment. Let's do this! 💪

Key responsibilities

• Act as the first point of contact for visitors, drivers, and telephone enquiries.
• Carry out general administration tasks including filing, scanning, and record keeping.
• Organise and manage digital and physical files, including photographs and goods labelling.
• Respond to and direct general enquiries via phone and email.
• Interact professionally with customers, suppliers, colleagues, and other stakeholders.

Entry requirements

GCSE in: (English (grade A*-C/ 4-9), Maths (grade A*-C/ 4-9))