Apprentice Customer Service Advisor - Ref 14556

About the role

Customer & Supplier Coordinator 📞📧

Are you ready to be the backbone of our operations and a friendly face (or voice!) for our customers and suppliers? We're on the hunt for an organized and enthusiastic individual to join our team.

What you'll be doing:

• Being the go-to person for daily communication with our awesome customers and reliable suppliers via phone and email. 💬
• Whipping into action to help customers with their questions and making sure they get the support they need. 🤗
• Catching messages like a pro and making sure they land in the right department, plus directing calls like a seasoned pro. 🚀
• Keeping our daily reports sharp and on point – accuracy is key! 📊
• Building and nurturing our customer and supplier records, keeping them tidy and up-to-date. 📁
• Processing purchase orders like a champ, ensuring everything runs smoothly. ✅
• Crafting and delivering accurate, top-notch documentation to our clients. 📄
• Tackling a variety of general office administration tasks to keep the wheels turning. ⚙️
• Lending a hand to your fellow team members whenever needed – we're all about teamwork! 🙌

Let's build something great together! ✨

Key responsibilities

• Day-to-day communication with customers and suppliers
• Assisting with customer queries
• Maintaining daily reports
• Creating and maintaining customer and supplier records
• Processing purchase orders