Admin & Clerical Opportunities – Apprenticeship
Manchester University NHS Foundation Trust - Oxford Road Hospitals · North West · M13 9WL
Apprenticeship
Level 2
Business & Admin
Salary£25,272 yearly
LocationNorth West
PostcodeM13 9WL
Start date4 Jan 2027
Apply by4 Oct 2026
QualificationCustomer service practitioner (level 2)
Training providermanchester university nhs foundation trust
Job ID51676
About the role
Join Our Team! 🚀 Exciting Opportunities in Healthcare Administration!
We're looking for enthusiastic and dedicated individuals to join our dynamic team. A variety of roles are up for grabs, including Receptionist, Ward Clerk, and Administrator positions. Full details will be shared during the shortlisting process! 📄
What You'll Be Doing:
- Be the first friendly face for everyone! 👋 Welcome and assist patients and visitors, offering a professional and welcoming experience.
- Master the art of organisation! 🗓️ Manage appointment bookings and clinic schedules, ensuring everything runs smoothly and on time.
- Be the go-to person! 📞🗣️ Handle phone calls and in-person inquiries from patients, carers, and healthcare professionals, providing clear information and resolving questions with a smile.
- Keep things tidy and secure! 🔒 Maintain accurate patient records and administrative documents, adhering to strict NHS policies and confidentiality rules.
- Be a team player! 🤝 Provide crucial administrative support to our clinical and admin colleagues, contributing to the seamless operation of the service.
- Help keep the office humming! 🗂️ Assist with general office tasks like filing, scanning, and processing correspondence, ensuring our team operates at its best.
If you're ready to kickstart your career in a supportive and impactful environment, we want to hear from you! ✨
Key responsibilities
- Welcoming and assisting patients at reception
- Managing appointment bookings and clinic schedules
- Handling telephone and face-to-face enquiries
- Maintaining accurate patient records and administrative documentation
- Providing administrative support to clinical and administrative colleagues