Admin & Clerical Opportunities – Apprenticeship

About the role

Join Our Team! 🌟 Diverse Opportunities Await!

We're on the lookout for enthusiastic individuals to fill a variety of roles across our service. If you're ready to kickstart your career and make a real difference, this could be your perfect opportunity! Full, detailed job descriptions will be shared during the shortlisting process for positions such as:

• Receptionist 🧑‍💼
• Ward Clerk 📝
• Administrator 💻

Your responsibilities could include:

• Being the friendly face and first point of contact for all visitors, welcoming and assisting patients with a smile! 😊
• Mastering appointment bookings and clinic schedules to keep everything running like clockwork and ensure smooth patient journeys. 🗓️
• Handling calls and in-person queries from patients, their loved ones, and healthcare professionals, providing clear info and solving problems with a positive attitude. 📞💬
• Keeping patient records and admin documents super accurate, making sure data is handled safely and confidentially, just like the NHS expects. 🛡️
• Lending a hand with admin tasks to our clinical and admin colleagues, helping the whole team operate smoothly and efficiently. 💪
• Tackling general office duties like filing, scanning, and processing mail to keep our operations in top shape. 📁📬

Key responsibilities

• Welcoming and assisting patients at reception, providing a first point of contact for visitors.
• Managing appointment bookings and clinic schedules, ensuring efficient patient flow.
• Handling telephone and face-to-face enquiries from patients, carers, and healthcare professionals.
• Maintaining accurate patient records and administrative documentation in line with policies.
• Providing administrative support to colleagues and assisting with general office duties.