Customer Service Apprenticeship - Sheffield Specsavers

About the role

Join our team and become a customer experience superstar! 🌟 We're looking for enthusiastic individuals ready to make a real impact.

What you'll be doing:

• Delivering expert advice and personalized recommendations to our awesome customers. 💯
• Creating a welcoming and positive vibe from the moment they step in. 👋
• Managing orders with precision and care. 📦
• Handling phone calls with efficiency and a friendly tone. 📞
• Keeping customers in the loop about their orders – whether it's ready for pickup or there's a slight delay. ⏰

We offer a dynamic environment where your contributions are valued. Come grow with us! 🌱

Key responsibilities

• Giving customers top-notch advice
• Giving customers a warm welcome to the store
• Dealing with orders
• Efficiently answer telephone calls to the store
• Advising customers their hearing aids/glasses are ready or delayed as appropriate