Admin & Clerical Opportunities – Apprenticeship

About the role

Join our team as a Patient Services Administrator! 🚀 We're hiring for several exciting roles, including Receptionist, Ward Clerk, and Administrator positions. Full details will be shared during the shortlisting process.

What you'll be doing:

• Be the first friendly face and helpful hand for all our visitors and patients at reception. 👋
• Master appointment bookings and clinic schedules to keep everything running smoothly and on time. ⏰
• Handle calls and in-person questions from patients, their families, and healthcare pros with speed and a smile. 📞
• Keep patient records accurate and confidential, following all NHS guidelines. 🔒
• Lend a hand to our clinical and admin teams to keep daily operations humming. 🎶
• Tackle general office tasks like filing, scanning, and managing mail to keep us organized. 📂

This is a fantastic opportunity to kickstart your career in healthcare administration and make a real difference! ✨

Key responsibilities

• Welcoming and assisting patients at reception
• Managing appointment bookings and clinic schedules
• Handling telephone and face-to-face enquiries
• Maintaining accurate patient records and administrative documentation
• Providing administrative support to clinical and administrative colleagues