Apprentice Receptionist

About the role

🌟 Client Experience Assistant 🌟

Are you a whiz with organization and great with people? We're looking for a motivated individual to join our team as a Client Experience Assistant! This role is key to ensuring our clients have a smooth and positive experience from their first contact with us.

What you'll be doing:

• 🗓️ Booking Clients: You'll be the first point of contact for scheduling appointments and managing our client calendar.
• 📞 Answering Phones: Handle incoming calls with professionalism and efficiency, providing information and directing inquiries.
• 💳 Taking Payments: Process payments accurately and securely using our computer system.
• 💻 System Updates: Keep our digital records and client information up-to-date on our computer system.
• ✨ Maintaining Reception: Ensure the reception area is tidy, welcoming, and organized.
• 📄 Paperwork & Systems: Manage and update all necessary paperwork and ensure our internal systems are current.

If you're detail-oriented, enjoy a fast-paced environment, and want to make a real impact, we'd love to hear from you! 👍

Key responsibilities

• Booking clients in
• Answering telephone
• Taking Payments and marking off on computer system
• Keeping reception clean
• Making sure all paperwork and systems are updated

Entry requirements

GCSE in: (English (grade 4), Maths (grade 4))