Pharmacy Customer Service Apprenticeship

About the role

Pharmacy Assistant 💊

Ready to dive into the world of healthcare and make a real difference? We're looking for enthusiastic individuals to join our pharmacy team! This role is all about helping people, managing medicines, and keeping our pharmacy running smoothly.

What you'll be doing:

• Customer Care: Be the friendly face at our counter, assisting patients with their needs, answering questions about health products, and offering advice under supervision. 👋
• Prescription Power: Team up with our pharmacists to safely prepare and label prescriptions. You'll be a pro with our computer systems, keeping all records accurate and up-to-date. 💻
• Checkout Champion: Handle customer payments with precision and manage daily sales efficiently. 💰
• Stock Superstar: Keep our shelves looking great by replenishing stock, keeping an eye on expiry dates, and making sure our retail space is tidy and organized. ✨
• Admin Ace: Help out with general administrative tasks, process repeat prescription requests, and tackle various office paperwork. 📝

If you're a people-person with a keen eye for detail and a desire to learn, this is your chance to kickstart a rewarding career!

Key responsibilities

• Assist patients with customer service, enquiries, and supervised advice.
• Support the pharmacy team with prescription handling, labelling, and record keeping.
• Process customer payments accurately and manage daily sales transactions.
• Replenish stock, monitor expiry dates, and maintain an organised retail environment.
• Provide administrative and operational support, including processing requests and paperwork.