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Retail (parts) Advisor Apprentice

Mercedes-Benz of Stockport · North West · SK4 2BE

Apprenticeship Level 2 Sales & Marketing
Salary£16,640 yearly
LocationNorth West
PostcodeSK4 2BE
Start date1 Dec 2026
Apply by30 Nov 2026
QualificationRetailer (level 2)
Training providermercedes-benz cars uk limited
Job ID51495
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About the role

Retail (Parts) Advisor Apprentice 🔧🚀

Are you ready to dive into the exciting world of automotive parts and customer service? We're looking for motivated individuals to join our team as Retail (Parts) Advisor Apprentices! This is your chance to gain hands-on experience and kickstart your career. 🤩

What You'll Be Doing:

  • Customer Champion: Build awesome relationships with our customers, both in person and on the phone. You'll be their go-to person for all things parts! 🤝
  • Team Player: Collaborate and build connections with other departments to ensure everything runs smoothly. 🤝
  • Order Ace: Prepare and organize orders accurately and efficiently. 📦
  • Deadline Driven: Meet important deadlines – we like to keep things moving! ⏰
  • Stock Master: Help manage and control our stock, ensuring we always have what our customers need. 🛒
  • Warranty Wizard: Process warranty claims and payments with precision. ✅
  • Parts Pro: Identify and source the right parts for our customers. 🔍
  • Growth Guru: Contribute to business development and planning, helping us grow and innovate. 🌱
  • Visual Vibes: Assist with marketing and visual merchandising to make our space look amazing. ✨
  • Future Thinker: Get involved with forecasting and budgeting to understand the financial side of things. 💰
  • Logistics Legend: Help manage logistics, including organizing and arranging deliveries. 🚚

This apprenticeship is a fantastic opportunity to learn, grow, and become a key part of our team! 🎉

Key responsibilities

  • Building and maintaining relationships with internal and external customers, both in person and over the phone
  • Preparing orders
  • Stock control / Management
  • Processing warranty claims and payment
  • Managing logistics, including organising and arranging deliveries

Entry requirements

GCSE in: (Additional GCSE subject (grade Grade A*-C/9-4), English (grade Grade A*-C/9-4), Maths (grade Grade A*-C/9-4))